GitHub Actions Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

GitHub Actions mentions (278)

• GitHub Release Action for the Python Package Index

  GitHub Actions are automated routines that run on GitHub's sandboxed virtual machine servers, called "runners", and are (probably) free for your Public open source projects! - Source: dev.to / 3 months ago

• Github Actions to deploy your Terraform code

  If you have chosen to host some of your codebases on Github, you should know that there is a built-in tool allowing you to implement CI/CD workflows, called Github Actions. - Source: dev.to / about 1 month ago

• Building the DevOps Pipeline

  To realize continuous integration in practice, we rely on version control systems(VCS) such as Git, code repositories such as GitHub, and build automation tools such as GitHub Actions. - Source: dev.to / about 2 months ago

• Level Up Your Projects with GitHub Actions & CI/CD

  GitHub, as one of the leading web-based Git repository hosting service, provides a powerful suite of CI/CD tools in the form of GitHub Actions. These are directly integrated into the platform which empowers developers to increase the speed, efficiency and reliability of delivering products. In this brief article, we will take a look at what CI/CD is, why we should use it, as well as some of its applications in my... - Source: dev.to / 2 months ago

• How to Manage Terraform with GitHub Actions

  GitHub Actions is a modern CI/CD tool integrated natively on GitHub. Itenables the rapid automation of build, test, deployment, and other custom workflows on GitHub with no need for external tools. - Source: dev.to / 2 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago