Software Alternatives, Accelerators & Startups

Gladly VS Issuetrak

Compare Gladly VS Issuetrak and see what are their differences

Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Issuetrak logo Issuetrak

Issue tracking software for help desk and customer service
  • Gladly Landing page
    Landing page //
    2023-10-10
  • Issuetrak Landing page
    Landing page //
    2023-09-20

Gladly videos

Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

Issuetrak videos

Issuetrak Overview

More videos:

  • Review - Issuetrak Product Tour
  • Demo - Live Demo | Issuetrak for IT Help Desks

Category Popularity

0-100% (relative to Gladly and Issuetrak)
Customer Support
57 57%
43% 43
Help Desk
0 0%
100% 100
Tool
100 100%
0% 0
Business & Commerce
38 38%
62% 62

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gladly and Issuetrak

Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.

Issuetrak Reviews

We have no reviews of Issuetrak yet.
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What are some alternatives?

When comparing Gladly and Issuetrak, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.