Software Alternatives, Accelerators & Startups

Glimpse VS HelpDesk

Compare Glimpse VS HelpDesk and see what are their differences

Glimpse logo Glimpse

Discover trends before they're trending

HelpDesk logo HelpDesk

The easiest help desk system for a team like yours.
  • Glimpse Landing page
    Landing page //
    2023-10-21

Use the code saashub for 50% off your first month

  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is the easy-to-use online ticketing system that simplifies team workflows and scales seamlessly to meet the needs of any business, from small startups to large corporations. It's designed to enhance internal collaboration significantly, allowing team members to manage, assign, and resolve customer inquiries efficiently. Features like tagging, private notes, and canned responses ensure swift management of every customer interaction.

Equipped with powerful AI features, HelpDesk goes beyond traditional systems by optimizing responses and managing email and mail overload through intelligent categorization and prioritization. This makes HelpDesk a time-saver for teams with limited support staff and a superior alternative to conventional email systems, providing a structured platform that prevents information from slipping through the cracks.

With 256-bit SSL encryption to safeguard all data interactions, HelpDesk ensures a secure and reliable environment for your customer service operations.

Recognized for its value for money, HelpDesk offers comprehensive capabilities at a competitive price, making it an indispensable tool for businesses delivering exceptional customer service.

Glimpse

Pricing URL
-
$ Details
freemium $49.0 / Monthly (Pro)
Platforms
Google Chrome
Release Date
2022 February

HelpDesk

$ Details
paid Free Trial $4.0 / Monthly (per agent)
Platforms
-
Release Date
-

Glimpse features and specs

  • Absolute Search Volume: Yes
  • Trend Discovery: Yes
  • People Also Search: Yes
  • Channel Breakdown: Yes
  • Trend Trajectory: Yes
  • Trend Forecasting: Yes
  • Topic Map: Yes
  • Data Export (Google Sheets / Excel): Yes
  • Google Search Console Sync: Yes
  • Amazon Search Data: Yes
  • Trend Alerts: Yes
  • Seasonality: Yes

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Glimpse videos

Glimpse Review - with Tom Vasel

More videos:

  • Review - The Begg Knives Steelcraft Mini Glimpse Pocketknife: The Full Nick Shabazz Review
  • Review - Blade - Glimpse FPV - Review and Flight

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Category Popularity

0-100% (relative to Glimpse and HelpDesk)
Trends
100 100%
0% 0
Help Desk
0 0%
100% 100
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100

Questions and Answers

As answered by people managing Glimpse and HelpDesk.

What makes your product unique?

Glimpse's answer

Glimpse leverages a proprietary algorithm that doesn’t have the lag that other search volume data providers have. Other providers have a number of issues, including lag time and bundling similar keywords together, which decrease the accuracy of their estimates. This is especially important for trends - for example, many of the other tools showed “chatgpt” having 0 or minimal search volume in mid-January 2023 when Glimpse showed it having 4M searches. Google Trends data doesn't suffer from these issues, and Glimpse's data is the only source that aligns with Google Trends.

User comments

Share your experience with using Glimpse and HelpDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Glimpse should be more popular than HelpDesk. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Glimpse mentions (16)

  • Advices on making money online.
    If you want to build something instead, I suggest taking a look at indie hackers to see what other people are doing or using a tool like glimpse to find trends before they pop-off and build a solution to those things. Source: 11 months ago
  • What job would be the best for someone just getting into Computer Science?
    The most valuable and impressive thing you can do is build a business. Hands down. Especially if it makes money. That will show you're not just a cog in the wheel but able to critically think and have valuable practical skillsets. I would experiment with something that has tailwinds. Like an AI business, or a VR business once the new apple VR app store comes out. you'd be shocked at how much you can make... Source: 12 months ago
  • I want to help entrepreneurs start successful businesses
    For example; trends.co is not very good because the people that write for them are journalists, not business owners so although the writing is good, the ideas are poorly researched. On the other hand, meetglimpse.com is pretty good, they have nuanced and unique business ideas that you can take advantage of but the market research behind it is a little lacking, their chrome extension tool is great tho. And then... Source: about 1 year ago
  • What realistic online business could I start these days with 5000$
    a lot of things. I've built 3 online businesses that were profitable with under $1000. it's really just a hustle once you get product market fit. Starting something online shouldn't take that much money if you know how to test it. Check out like trends.vc, explodingideas.co, meetglimpse.com etc. They may be able to spark your creativity for ideas that could be good opportunities for the price point. Source: about 1 year ago
  • Underrated/lesser known side hustles?
    Great idea. You should scrape ideas from meetglimpse.com, explodingideas.co, trends.co and the other sites that post ideas. Would be an easy way to bulk up the document. Source: about 1 year ago
View more

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 12 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: over 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

What are some alternatives?

When comparing Glimpse and HelpDesk, you can also consider the following products

Exploding Topics - Get inspirations for blog posts, startup projects, cocktail conversations and beyond on Trennd, the one-stop aggregator for emerging search and social trends.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Trends - Explore Google trending search topics with Google Trends.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Widgeridoo - Custom and pre-made widgets for iOS and macOS

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.