GoDaddy Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

GoDaddy mentions (79)

• IMAP Email Migration Issue - Error 18017

  I am trying to migrate my emails from an IAMP Server (WickedDigitz - a GoDaddy Company) to my Google Workspace account. 5 out of 7 of my emails have been successfully migrated but 2 of my emails I keep getting a Authentication failure. (18017) error. I then try logging into the account at https://sso.secureserver.net and have no issues logging in with the same username and password I have entered for the... Source: 7 months ago

• My wife's market site blocked

  So needless to say this security feature on networks is getting old. Now my wife's domain under godaddy.com is blocked. This prevents anyone on chrome and who knows what other browsers to access her market page and place orders. The lawsuit is plain as day with plume attempting to disable revenue on her site. Just asking for advice on routes to solve this issue without involving a lawyer? Source: 8 months ago

• How to pick the perfect Domain Name?

  GoDaddy is also another example of a bad domain registrar because it is pricy and gives you so many useless upsells like premium domain privacy protection. Also if you reach out to them then they'll respond, but only write something about their other products. - Source: dev.to / 10 months ago

• trying to self host bitwarden on raspberry pi for local access. i dont care about accessing it outside the network. do i need a domain or can i just use the ip of the raspberry pi?

  The domain name stuff confuses me a bit, if I need a domain do I just go to like godaddy.com and buy a domain I want? Or is there a free option? Source: 11 months ago

• Reverse proxy assistance (Internal error SSL)

  I have a domain purchased: example.com that points to my public IP, as well as a subdomain that points to plex.example.com, and I go through DuckDNS to maintain a static public IP. I have tried changing my example.com back and forth between http/s inside of godaddy.com and it doesn't seem to be making a difference. Considering that I don't have an SSL cert right now it doesn't make sense to me to use https for... Source: 11 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago