Software Alternatives, Accelerators & Startups

GoDesk VS Dex

Compare GoDesk VS Dex and see what are their differences

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Dex logo Dex

One place for your relationships — impress with thoughtfulness
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Dex Landing page
    Landing page //
    2022-08-02

Dex is a personal CRM that reminds you to keep in touch with people you would otherwise forget.

Bring together LinkedIn, email, calendar, and contacts to build stronger relationships.

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

Dex

Website
getdex.com
$ Details
freemium $12.0 / Monthly
Platforms
Android iOS Web
Release Date
2019 January

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Dex features and specs

  • LinkedIn Sync: Yes
  • Gmail Sync: Yes
  • Facebook Sync: Yes
  • Mobile App: Yes
  • Map View: Yes
  • Browser Extension: Yes
  • Reminders: Yes
  • Desktop App: Yes

Category Popularity

0-100% (relative to GoDesk and Dex)
Customer Support
100 100%
0% 0
CRM
0 0%
100% 100
Education
100 100%
0% 0
Personal CRM
0 0%
100% 100

User comments

Share your experience with using GoDesk and Dex. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Dex seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

Dex mentions (4)

  • Show HN: Kindest – Personal Relationship Manager for iPhone
    I personally feel that most “Personal CRM” is kinda tarpit idea because the moment you are “managing” and nurturing it, it becomes professional/commercial. And that professional/commercial space is kinda saturated with too many good options. For instance, the free CRM tier of Hubspot[1] will do a good job. Nonetheless, it is a good habit to maintain a personal network but then it will be lot less for any tool of... - Source: Hacker News / 4 months ago
  • How to keep track of multiple "important" dates in a note?
    Hi Dekhan, Have you tried out Dex? getdex.com It offers this functionality and might also be helpful for inspiration if you are building your personal CRM. Source: over 1 year ago
  • Salesforce, but for Dating
    I'm in the space in that I co-founded a company called Connect The Dots (ctd.ai) that certainly has the potential to solve this problem, but we're not focused on the PRM space right now (see point above re: unwillingness to pay). Perhaps down the road. The two commercial tools that come to mind are: - Dex (https://getdex.com/) Although neither have really nailed it (yet). Clay is more like a... - Source: Hacker News / over 1 year ago
  • The simple system I’m using to stay in touch with hundreds of people
    +1 to this. I use Dex https://getdex.com/ and I see a few other apps in the feed too. There is clearly some market demand. Life gets busy and it helps to have something more than just a stock contacts app. - Source: Hacker News / over 2 years ago

What are some alternatives?

When comparing GoDesk and Dex, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Monica - Monica is an open-source personal CRM to keep track of your friends and family.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

UpHabit - The trusted Personal CRM for busy people

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Cloze - Smarter Relationship Management