Software Alternatives, Accelerators & Startups

GoDesk VS Open Telemetry

Compare GoDesk VS Open Telemetry and see what are their differences

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Open Telemetry logo Open Telemetry

An observability framework for cloud-native software.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Open Telemetry Landing page
    Landing page //
    2023-04-27

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Open Telemetry features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and Open Telemetry)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Education
100 100%
0% 0
Performance Monitoring
0 0%
100% 100

User comments

Share your experience with using GoDesk and Open Telemetry. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Open Telemetry seems to be more popular. It has been mentiond 162 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

Open Telemetry mentions (162)

  • Fastly and the Linux kernel
    The open source projects Fastly uses and the foundations we partner with are vital to Fastly’s mission and success. Here's an unscientific list of projects and organizations supported by the Linux Foundation that we use and love include: The Linux Kernel, Kubernetes, containerd, eBPF, Falco, OpenAPI Initiative, ESLint, Express, Fastify, Lodash, Mocha, Node.js, Prometheus, Jenkins, OpenTelemetry, Envoy, etcd, Helm,... - Source: dev.to / 9 days ago
  • OpenTelemetry Trace Context Propagation for gRPC Streams
    OpenTelemetry is an open-source observability framework for generating, capturing, and collecting telemetry data such as logs, metrics, and traces from software services and applications. For this article, we will focus on configuring traces in the system, so you can see the entire distributed operation of processing a payment. - Source: dev.to / 8 days ago
  • Demystifying Observability 2.0
    In addition, we now have a common standard for defining and correlating traces, metrics, and logs: OpenTelemetry. Most Observability vendors are all in on OpenTelemetry, which means that it has become the de-facto standard for instrumenting code (and also the second most popular CNCF project in terms of contributions 🎉). It also means that these vendors all ingest the same data, and it’s up to how those vendors... - Source: dev.to / 17 days ago
  • Making a Totally Free Uptime Monitor using a Worker Runtime and OpenTelemetry
    I contend there is using a worker runtime and OpenTelemetry. - Source: dev.to / 24 days ago
  • The Mechanics of Distributed Tracing in OpenTelemetry
    OpenTelemetry is an open-source observability framework that provides mechanisms for creating and sending traces, metrics, and logs. It consists of various elements such as protocols for transmission and SDKs for different programming languages. In this article, we will explore how OpenTelemetry achieves distributed tracing. - Source: dev.to / 28 days ago
View more

What are some alternatives?

When comparing GoDesk and Open Telemetry, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

SigNoz - Open source alternative to Datadog

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Prometheus - An open-source systems monitoring and alerting toolkit.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Grafana - Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases