GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
RPI Consultants is an ERP implementation, optimization, and software firm with over 20 years of experience delivering best practices through technology, systems integration, and process redesign. As a premier Infor CloudSuite implementation partner, RPI prides itself on providing customers with the expertise and strategic thought leadership they need to be successful.
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