GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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Based on our record, Zylo seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hi we want to decrease our cost of saas tools and thinking of buying saas manmagement platform. Short list is zylo and torri. https://zylo.com. - Source: Hacker News / about 1 year ago
Something similar to this already exists. Source: almost 2 years ago
It's also called "SaaS management" or "software asset management" e.g. zylo.com bettercloud.com or blissfully.com. Source: over 2 years ago
I'm coming from the perspective of a smaller-medium sized business, so something really comprehensive/expensive like Zylo or Bettercloud might be overkill or simply not affordable unless you are enterprise-sized. For bigger companies though, it's the perfect solution and there are a lot of helpful features for big orgs. Source: over 2 years ago
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