Software Alternatives, Accelerators & Startups

GoodNotes VS Intercom

Compare GoodNotes VS Intercom and see what are their differences

GoodNotes logo GoodNotes

GoodNotes lets you take notes and annotate PDF documents.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • GoodNotes Landing page
    Landing page //
    2023-08-05
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

GoodNotes videos

GoodNotes 5 Review - Best iPad Pro Note taking app?? (2019)

More videos:

  • Review - GoodNotes 5 Walkthrough | iPad
  • Review - Notability vs Goodnotes 5 - The Best iPad Note Taking App (2019) | KharmaMedic

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to GoodNotes and Intercom)
Note Taking
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoodNotes and Intercom

GoodNotes Reviews

15 Best Notability Alternatives 2022
Automatically sync your note to the cloud to ensure the updated versions are always available on your app. GoodNotes allows you to import files, take photos, scan documents, and weave them into your notes to make them more comprehensive.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Intercom might be a bit more popular than GoodNotes. We know about 6 links to it since March 2021 and only 5 links to GoodNotes. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoodNotes mentions (5)

  • Dislike recent update on speech notes regarding UI
    Add your feedback to the support thread on goodnotes.com. Source: over 1 year ago
  • Some links work, some don't
    There's a share.goodnotes.com link and others are just goodnotes.com. I could only get one notebook to have the fist link a few months ago and it works for viewing it online on Windows on any browser, the other one just takes me to a page telling me to launch the app which I can only do on Apple devices. Is there any way to get the other type of link or was it just an experiment? Source: over 2 years ago
  • Paid opportunity for USF students!
    GoodNotes App is looking for Content Creators to help us build up study materials on our new platform- GoodNotes Community. GoodNotes is a digital note taking app- check us out here. We have just launched an exciting new product within our app- a note sharing platform. We are looking for students in USF studying either STEM or Business related disciplines. Source: over 2 years ago
  • Visual productivity app?
    It sounds like you need something like GoodNotes 5 or Miro. Source: almost 3 years ago
  • Would y’all be interested in a well-designed digital paper planner made specifically for folks with ADHD?
    Digital paper planners are like physical planners but you can store and write in them inside an app like Goodnotes (http://goodnotes.com) using a tablet and stylus. Source: almost 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
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What are some alternatives?

When comparing GoodNotes and Intercom, you can also consider the following products

OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RedNotebook - RedNotebook is a software that format, tag and search entries and add pictures, links and customizable templates, spell check notes, and export to plain text, HTML, Latex or PDF.

Drift - A messaging app that helps you grow your business.