Google App Engine Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Google App Engine mentions (26)

• A Brief History Of Serverless

  In 2008, Google launched AppEngine. This product predates the formal existence of Google Cloud and can be considered Google Cloud's first offering. - Source: dev.to / about 1 month ago

• CQL Trace Viewer: Visualizing CQL Traces with Dash

  To deploy the app, we can use Google Cloud App Engine, which is specifically built for server-side rendered websites. After we create a new project in the Google Cloud Console, we have to configure the cql-trace-viewer application. - Source: dev.to / about 1 year ago

• Which service to host a Discord bot?

  I've read that article, but I'm thinking there are other better (and most importantly cheaper) ways of doing that, such as using App Engine (given that you have to mitigate the maximum request timeout and to make sure there are constantly exactly 1 instance running). Source: about 1 year ago

• Using NextJs for front-end only?

  Shout out to GCP App Engine for deploying anode/Express severe. Source: about 1 year ago

• What will Komi's resume look like?

  If your project is a bit more complicated using next.js or react.js or angular.js, you may find some free Platfrom-as-a-Service%20is%20a%20complete%20cloud%20environment,middleware%2C%20tools%2C%20and%20more.). I have seen some of my peers using free PaaS like Heroku, Vercel and I have no experience in using PaaS but I will recommend you to use PaaS from either of the three 1. Google Cloud's Google App Engine 2.... Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago