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Google Docs VS NICE inContact

Compare Google Docs VS NICE inContact and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Google Docs logo Google Docs

Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Google Docs Landing page
    Landing page //
    2022-01-16
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Google Docs videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Google Docs and NICE inContact)

Google Docs

NICE inContact

PDF Tools
100 100%
PDF Tools
0% 0
Communication
0 0%
Communication
100% 100
PDF Editor
100 100%
PDF Editor
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Google Docs and NICE inContact

Google Docs Reviews

Best 25 Software Documentation Tools 2023
Google Docs allows users to create, edit, share and collaborate on documents in real-time, online and is accessible from any device. It's a powerful and collaborative documentation tool that offers a wide range of features and it is widely used by individuals, teams and organizations.
Source: www.uphint.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
“Intuitive layout, integration with other Google services/offerings and hosting in the cloud make Google Docs arguably the best way for small teams with far-flung members to generate collaborative documents quickly. Four years ago, using Google Docs to author, edit and review documents was a nonstarter due to missing features found in word processing software. Today, many...
Source: remoteverse.com
EasyContent vs Google Docs
Google Docs require external tools to make it appropriate for collaborative content production. It's often upgraded to GSuite (which consists of multiple apps in one package) or paired with project management platforms like Asana and Trello. This means you'll need to manage multiple apps and platforms, adding overhead to your content production process.
Source: easycontent.io

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Google Docs and NICE inContact, you can also consider the following products

Adobe Acrobat DC - Make your job easier with Adobe Acrobat DC, the trusted PDF creator. Use Acrobat to convert, edit and sign PDF files at your desk or on the go.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Wondershare PDFelement - All-in-one PDF editor

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Microsoft Word - Microsoft Word is a commercial word document processor for Windows.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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