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Google Sheets VS Delighted

Compare Google Sheets VS Delighted and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Google Sheets logo Google Sheets

Synchronizing, online-based word processor, part of Google Drive.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Google Sheets Landing page
    Landing page //
    2022-01-17
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Google Sheets

Website
google.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

Google Sheets features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Google Sheets videos

+ Add

Excel Online vs. Google Sheets

More videos:

  • Tutorial - Google Sheets Quickstart - Easy Tutorial 2018
  • Review - Airtable vs. Google Sheets

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Google Sheets and Delighted)

Google Sheets

Delighted

Project Management
100 100%
Project Management
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Spreadsheets
100 100%
Spreadsheets
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Google Sheets and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Google Sheets and Delighted

Google Sheets Reviews

HIGHLIGHTING DUPLICATES: GOOGLE SHEETS VS FLOOKUP
Highlighting your data is a very good way to get an overview of what your data looks like before performing destructive operations like removing duplicates or using that data for any other purpose. Unfortunately, at the time of writing this article, Google Sheets does not provide a predefined way of highlighting duplicates. However, with custom formulas and conditional...
Source: www.getflookup.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google Sheets mentions (0)

We have not tracked any mentions of Google Sheets yet. Tracking of Google Sheets recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Google Sheets and Delighted, you can also consider the following products

Microsoft Office Excel - Microsoft Office Excel is a commercial spreadsheet application.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

LibreOffice - Calc - LibreOffice Calc is the spreadsheet program you've always needed. A fork of OpenOffice.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

Survicate - Collect feedback on your website and find out more about your visitors.

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