Software Alternatives, Accelerators & Startups

GPT-J VS LiveAgent

Compare GPT-J VS LiveAgent and see what are their differences

GPT-J logo GPT-J

Open-source cousin of GPT-3, everyone can use it

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • GPT-J Landing page
    Landing page //
    2022-04-02
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

GPT-J features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

GPT-J videos

GPT-J-6B versus Curie - Head-to-Head Transformer Comparison

More videos:

  • Tutorial - GPT-J-6B(GPT 3): How to Download And Use
  • Review - #7 - GPT-J vs. GPT-3 Curie and DALL-E vs. CogView

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to GPT-J and LiveAgent)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Writing Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing GPT-J and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using GPT-J and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GPT-J and LiveAgent

GPT-J Reviews

We have no reviews of GPT-J yet.
Be the first one to post

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    šŸ Competitors: Zendesk, Freshdesk
    šŸ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    šŸ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentā€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentā€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, GPT-J seems to be more popular. It has been mentiond 95 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GPT-J mentions (95)

  • The Pile: a dataset for language modeling [pdf]
    This is true, and it's why I hesitated to file legal action. My goal was to benefit hackers. If the outcome causes problems for people who are just trying to share their work, I'd be upset. Ultimately what convinced me to proceed is that there are immense forces pressuring ML models to become SaaS companies. It's very difficult to offer an ML model for extended periods without being a company. E.g.... - Source: Hacker News / 12 months ago
  • New Replika app with ERP.
    I believe Eleuther was much more selective what training data to use which is why they didn't need so many parameters. But is sounds like they're a pretty dedicated crew that will be working to make more open-source alternatives for ChatGPT for years to come. I'll bet there will be something with a massive parameter set in the next few years... Plus Elon made that announcement that he wants to put a bunch of... Source: over 1 year ago
  • GPT-J, an open-source alternative to GPT-3
    They hinted at it in the screenshot, but the goods are linked from the https://6b.eleuther.ai page: https://github.com/kingoflolz/mesh-transformer-jax#gpt-j-6b (Apache 2). - Source: Hacker News / over 1 year ago
  • Did you know you can get ChatGPT to generate images with Stable Diffusion?
    Ah, yes. I remember I did this with Emerson AI, only that I expanded Emerson AI's text with 6b.eleuther.ai, sent it to Blenderbot 3 so he can learn about the issue over time, then copy/pasted that into dall-E mini to generate the image. Source: over 1 year ago
  • [Summary] AI text based alternatives that I found that might be a d... r/AIDungeon [Advice]
    Https://6b.eleuther.ai (Iā€™m not sure if this is any good but give it a try anyway ~). Source: over 1 year ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing GPT-J and LiveAgent, you can also consider the following products

Holo AI - Write & play AI stories

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

transformer.huggingface.co - Let a unicorn finish your sentences

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

InferKit - State-of-the-art text generation

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.