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Grade.us VS NICE inContact

Compare Grade.us VS NICE inContact and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Grade.us logo Grade.us

Review marketing and monitoring platform, white-labeled for agencies and SEOs

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Grade.us Landing page
    Landing page //
    2023-10-11

Grade.us is a review marketing platform with a growing suite of tools to: (1) convert happy customers into reviewers ("review-gen"); (2) recover disgruntled customers and pre-empt negative reviews; (3) monitor customer reviews across scores of third-party review sites in real-time; and (4) capture and amplify the business's positive reviews to reach a broader audience.

Grade.us is best suited to marketers and agenies who want an easy and flexible toolset to implement review marketing on their own terms, under their own brand, either as a standalone offering or within a larger product suite. With its growing reporting and analytics capability, Grade.us has quickly become the solution for creating and optimizing reputation and review marketing campaigns across a wide range of industries.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Grade.us videos

+ Add

Quick Demo of Grade.us Review Marketing Platform

More videos:

  • Review - Grade.us Review Management Software
  • Review - Grade.us Webinar Walkthrough: The New Re-Designed Review Funnel Landing Page

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Grade.us and NICE inContact)

Grade.us

NICE inContact

Reputation Management
100 100%
Reputation Management
0% 0
Communication
0 0%
Communication
100% 100
Online Reviews
100 100%
Online Reviews
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Grade.us and NICE inContact

Grade.us Reviews

Review Generation Platforms: Which One Is Best for My Business?
How It Works: Grade.us is a well-known and trusted white-label review management tool with 10,000+ users generating reviews on sites like Google, Facebook, and 100+ industry-specific review sites. There are two unique features of Grade.us—their “review funnel,” which automates the process of asking, reminding, and guiding customers through the review process, and their...
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
Grade.us is a white-label review management and marketing platform. The platform offers a suite of tools to convert happy customers into reviewers, recover disgruntled customers and pre-empt negative reviews, monitor customer reviews across third-party review sites, and capture and amplify positive reviews.
Source: referralrock.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Grade.us and NICE inContact, you can also consider the following products

Birdeye - #1 most trusted reputation and customer experience platform for local business

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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