Software Alternatives, Accelerators & Startups

Grails VS Zendesk

Compare Grails VS Zendesk and see what are their differences

Grails logo Grails

An Open Source, full stack, web application framework for the JVM

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Grails Landing page
    Landing page //
    2021-10-17
  • Zendesk Landing page
    Landing page //
    2024-05-06

Grails videos

BUYING MY SNEAKER GRAILS ON STOCKX!

More videos:

  • Review - TOP 5 SNEAKER GRAILS
  • Review - Top 5 Grails with Superpower Review | Berkfamily54comics

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Grails and Zendesk)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Web Frameworks
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Grails and Zendesk

Grails Reviews

17 Popular Java Frameworks for 2023: Pros, cons, and more
Although you have to write your code in Groovy, Grails works well with other Java-related technologies such as the Java Development Kit, Jakarta EE containers, Hibernate, and Spring. Under the hood, Grails is built on top of Spring Boot to make use of its productivity-friendly features like dependency injection. With Grails, you can achieve the same results with much less...
Source: raygun.com
10 Best Java Frameworks You Should Know
Grails is a web application framework developed using Apache Groovy Language. It is a Framework that follows the coding by convention method which provides a Standalone environment. Also, it supports instance development with no configuration required.

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Zendesk might be a bit more popular than Grails. We know about 7 links to it since March 2021 and only 5 links to Grails. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Grails mentions (5)

  • RIFE2 web framework under development
    And frameworks like Grails build conventions and helpers on top of Spring. Source: over 1 year ago
  • Web app in Java with Template Engine
    I don't have any direct experience and am only suggesting it because you mentioned RoR...But Grails (https://grails.org/) is basically the JVM version of RoR (Groovy on Rails -> Grails). Source: over 1 year ago
  • Libraries other than Spring Boot for creating web APIs
    Grails - Spring under the hood. Much less boilerplate. Opinionated, which helps keep things consistent. Uses Spring-Security plugin for authentication. Source: about 2 years ago
  • "get-it-done" MVC web framework like Django in Java?
    Also, Grails, which a Rails like framework build on Groovy, a JVM scripting language. Source: almost 3 years ago
  • How to Build Java Applications Today: April 5, 2021
    Any JVM language to the rescue here? There’s one, but it’s not the one you’re thinking about. In a sign that this index may not accurately reflect our project reality, Groovy saw a meteoric rise of 0.86% to 1.04% last year! That was good for place 17. Yep, Groovy! Are people writing Gradle plugins in Groovy? Or is Grails having a resurgence? I’m as baffled as you are. - Source: dev.to / over 3 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Grails and Zendesk, you can also consider the following products

Ruby on Rails - Ruby on Rails is an open source full-stack web application framework for the Ruby programming...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Django - The Web framework for perfectionists with deadlines

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Meteor - Meteor is a set of new technologies for building top-quality web apps in a fraction of the time.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!