Software Alternatives, Accelerators & Startups

Graphviz VS LiveAgent

Compare Graphviz VS LiveAgent and see what are their differences

Graphviz logo Graphviz

Graphviz is open source graph visualization software. It has several main graph layout programs.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Graphviz Landing page
    Landing page //
    2022-01-18
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Graphviz

Pricing URL
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$ Details
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Platforms
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Release Date
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Graphviz features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Graphviz videos

Graphviz - Make Diagrams - Ubuntu 10.10

More videos:

  • Review - Use Soot and Graphviz to Generate and Visualize Java Call Graphs

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Graphviz and LiveAgent)
Diagrams
100 100%
0% 0
Customer Support
0 0%
100% 100
Flowcharts
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Graphviz and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Graphviz and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Graphviz and LiveAgent

Graphviz Reviews

Top 7 diagrams as code tools for software architecture
Graphviz is a graph visualization software for representing structural information as diagrams.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Graphviz seems to be more popular. It has been mentiond 81 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Graphviz mentions (81)

  • 9 tools, libraries and extensions our developer can't live without (and why)
    Graphviz is a graph visualization tool - useful for visualizing things such as flow charts. You write out the graph in a special language called the "DOT language" where you specify what's in the graph, and graphviz handles all of the layout / visualization for you. It is insanely easy to programmatically create directed graphs and I use it when debugging complex state machines. I have a CLI shortcut to render... - Source: dev.to / 17 days ago
  • Ask HN: Guidelines for making clear architecture diagrams
    Conventions exist but they're mostly crap. Along the KISS principle, boxed elements with connecting nodes are the best (most universally understood). In mathematical terms, this is an 'undirected graph', a 'directed graph' is the same but with directionality on the links between nodes. The standard toolkit for defining these in software is https://graphviz.org/ If you need to show the interaction between elements... - Source: Hacker News / 2 months ago
  • Should I Open Source my Company?
    Thoughtful post, thanks. However, this tripped me up: "our GPU graph viz server" -- I couldn't understand how you a) scale graphviz[1] on a GPU and b) make money hosting graphviz. Quick read of your web site cleared that up :) [1] https://graphviz.org/. - Source: Hacker News / 5 months ago
  • Trippy 0.9.0 Release
    Tracing flows: breakdown complex UDP/TCP ECMP traces into individual flows (i.e. Common network path); render a chart of flows in GraphViz DOT format (example). Source: 7 months ago
  • Calculate the difference and intersection of any two regexes
    It has the look of graphviz about it, which is an excellent tool. Often helpful in debugging anything related to graphs. https://graphviz.org/. - Source: Hacker News / 10 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Graphviz and LiveAgent, you can also consider the following products

PlantUML - PlantUML is an open-source tool that uses simple textual descriptions to draw UML diagrams.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

draw.io - Online diagramming application

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

yEd - yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.