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Greenshot VS HelpScout

Compare Greenshot VS HelpScout and see what are their differences

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  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Greenshot logo Greenshot

Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Greenshot Landing page
    Landing page //
    2018-09-30
  • HelpScout Landing page
    Landing page //
    2023-07-14

Greenshot videos

+ Add

My Greenshot Review 2017

More videos:

  • Tutorial - Complete Greenshot Tutorial for Beginners | Best Screen Capture Tool for Windows 10
  • Review - Greenshot Screenshot App Review

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Greenshot and HelpScout)

Greenshot

HelpScout

Screenshot Annotation
100 100%
Screenshot Annotation
0% 0
Customer Support
0 0%
Customer Support
100% 100
Screenshots
100 100%
Screenshots
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Greenshot and HelpScout

Greenshot Reviews

Top 13 Free Snagit Alternatives For 2021
Greenshot is a free and open source screen-capture tool that can serve as a Snagit free alternative for Windows 7. It is quite unfortunate that Greenshot is only compatible with Windows, but hey, it’s free, so we can’t judge.
Source: screenrec.com
15 Best Snagit Alternatives in 2020
Greenshot is an open source screen capture tool. This tool allows you to quickly capture screenshots of a selected region, window, or entire screen. It also helps you to capture scrolling web pages from the Internet Explorer and other browsers.
Source: www.guru99.com
30 Best Free Screen Capture Tools and Plugins
Greenshot can capture any region on the screen or a web page and present the options to annotate or highlight parts of the shot. Interestingly, it provides an option to save the file or upload it to Flickr or Picasa. But it runs only on Windows PC.
Source: www.hongkiat.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Greenshot seems to be a lot more popular than HelpScout. While we know about 117 links to Greenshot, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Greenshot mentions (117)

  • Flameshot – Powerful, yet simple to use open-source screenshot software
    For the last 10(ish) years I've been using Greenshot [1]. I haven't found any issues with it but it is only available on Windows and Mac. [1] https://getgreenshot.org/. - Source: Hacker News / 18 days ago
  • Help removing ads on https://getgreenshot.org/
    Just looking for filters to remove ad space on https://getgreenshot.org/. There is a space at the top on one on the right side. Thanks! Source: 7 months ago
  • How to get rid of the dialog box after print screen ?
    This is a program installed called Greenshot. It's a utility used for taking screenshots. If you want it to go away, you can uninstall greenshot. Source: 7 months ago
  • This guy just dropped the BEST MOD of the month and yall dont talk abt it ????
    Here's a useful free software for that https://getgreenshot.org/. Source: 12 months ago
  • I opened Start and I searched for Snipping Tool to capture this!
    I had to install Greenshot once for a class and now I use it for all of my screenshots. Source: about 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Greenshot and HelpScout, you can also consider the following products

ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LightShot - The fastest way to take a customizable screenshot.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Snagit - Screen Capture Software for Windows and Mac

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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