Software Alternatives, Accelerators & Startups

HackerOne VS Zendesk

Compare HackerOne VS Zendesk and see what are their differences

HackerOne logo HackerOne

HackerOne provides a platform designed to streamline vulnerability coordination and bug bounty program by enlisting hackers.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • HackerOne Landing page
    Landing page //
    2023-09-22
  • Zendesk Landing page
    Landing page //
    2024-05-06

HackerOne videos

BUG BOUNTY LIFE - Hackers on a boat.. (HackerOne h1-4420 - UBER - London)

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to HackerOne and Zendesk)
Cyber Security
100 100%
0% 0
Customer Support
0 0%
100% 100
Ethical Hacking
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using HackerOne and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HackerOne and Zendesk

HackerOne Reviews

Top 5 bug bounty platforms in 2021
The analysis demonstrates that bug bounty platforms do not actively disclose the information even about their public programs. The US bug bounty platforms are recognized as the global leaders running the biggest number of bug bounties and encompassing up to 1 mln white hackers. However, the number of active hackers may be dozens of times lower than the number of registered...
Source: tealfeed.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, HackerOne should be more popular than Zendesk. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HackerOne mentions (17)

  • CSA: Be careful with NEW Firefox add-ons over long weekends
    Mozilla has a great security team and they have recently moved to HackerOne https://hackerone.com/. I don't understand where you get the basis for saying that mozilla employees don't work on weekends. Any facts or substantiation or just speculation? Source: about 1 year ago
  • Blazingly fast tool to grab screenshots of your domain list from terminal.
    You pick a target, for example hackerone.com. Source: about 1 year ago
  • Advice for a Software Engineer
    There are many resources online nowadays to learn security. You can do challenges on https://root-me.org, https://www.hackthebox.com/, https://overthewire.org/wargames/, etc. You can participate in security competitions (CTFs), see https://ctftime.org for a list of upcoming events. And finally if you are more interested in web security you can look for bugs on websites and get paid for it by https://hackerone.com... Source: over 1 year ago
  • itplrequest: how can i go about hacking for money?
    Do Bug bounty on https://hackerone.com. You'll get paid if you really know how to hack and write a report.alot oh cash rains in the thousands if you can pwn a computer that is in scope .plus its legal as long as you stay in scope. Source: over 1 year ago
  • About to apply
    Depending on what type of cybersecurity you want to do, there's other ways to set yourself apart as well. Another way I'd get confidence in someone's abilities is if they've made bug bounties on bugcrowd.com or hackerone.com, for example. Even then, at big companies those people still have to go through HR just like everybody else. Source: almost 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing HackerOne and Zendesk, you can also consider the following products

Acunetix - Audit your website security and web applications for SQL injection, Cross site scripting and other...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Forcepoint Web Security Suite - Internet Security

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Trustwave Services - Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!