Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Helm.sh seems to be a lot more popular than Freshdesk. While we know about 140 links to Helm.sh, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Isn't Helm typically described as a package manager for Kubernetes?[0][1][2] [0] "The package manager for Kubernetes" https://helm.sh/ [1] "Get up to speed with Helm, the preeminent package manager for the Kubernetes container orchestration system." https://www.oreilly.com/library/view/learning-helm/9781492083641/ [2] "Helm is a package manager for Kubernetes." https://en.wikipedia.org/wiki/Helm_(package_manager). - Source: Hacker News / 2 days ago
The open source projects Fastly uses and the foundations we partner with are vital to Fastly’s mission and success. Here's an unscientific list of projects and organizations supported by the Linux Foundation that we use and love include: The Linux Kernel, Kubernetes, containerd, eBPF, Falco, OpenAPI Initiative, ESLint, Express, Fastify, Lodash, Mocha, Node.js, Prometheus, Jenkins, OpenTelemetry, Envoy, etcd, Helm,... - Source: dev.to / 9 days ago
Helm is a Kubernetes package management solution. It allows you to bundle your Kubernetes manifests as reusable units called charts. You can then install charts in your clusters to easily manage versioned releases and ensure that app dependencies are available. - Source: dev.to / 15 days ago
The fire continued to blaze onward. We created SIGs - Special Interest Groups - to gather people weekly or bi-weekly to discuss specific areas of interest. I co-created and co-led SIG-Apps. My interest was figuring out how to make it easy to build, install and manage applications in Kubernetes and the tools we needed on top of Kubernetes. I contributed to Helm and Draft in particular around this time as there was... - Source: dev.to / 20 days ago
Step-1: Install CloudNativePG operator on your running Kubernetes, best way to deploy using Helm. - Source: dev.to / 21 days ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Kubernetes - Kubernetes is an open source orchestration system for Docker containers
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Docker Compose - Define and run multi-container applications with Docker
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!