Software Alternatives, Accelerators & Startups

HelpCrunch VS Price2Spy

Compare HelpCrunch VS Price2Spy and see what are their differences

HelpCrunch logo HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

Price2Spy logo Price2Spy

Price2Spy is a price monitoring, pricing analytics, and repricing tool, meant to help eCommerce professionals keep an eye on their competitors or retailers.
  • HelpCrunch Landing page
    Landing page //
    2023-03-15
  • Price2Spy Landing page
    Landing page //
    2023-08-03

A highly-specialized online tool, Price2Spy is launched back in 2011 and is now used by more than 680 companies of all sizes, worldwide.

It helps eCommerce professionals to monitor, track and analyze their competitors' or retailers' product pricing and availability. Users are offered both pricing acquisition as well as multiple reporting mechanisms for analyzing data.

Price2Spy is based on 4 main mechanisms (price comparison, price change alerts, pricing analytics, and repricing), it provides essential aid – both in everyday pricing operations (an email alert each time it detects a price or availability change) and in strategic decision-making.

With advanced features like B2B price checks (prices protected by username/password), in-cart price capturing, and stealth IP monitoring, it represents a state-of-the-art solution when it comes to price monitoring.

Price2Spy is even capable of monitoring websites that are built to shield off monitoring applications. You can virtually see the pricing of your competition even if their websites don’t want to be monitored.

The Repricing module enables you to define your own pricing strategies identity which products can go up / down in price, and get these prices changed in your online store.

There is little to be done from your end to get the system up and running. Price2Spy offers tutorials, demos, and online support to help users along the way.

Price2Spy

$ Details
paid Free Trial $26.95 / Monthly (Basic plan, up to 100 URLs (max. 80 sites))
Platforms
Browser Windows Android iOS Web REST API Google Chrome Linux Mac OSX Shopify Magento WooCommerce Firefox Safari iPhone Internet Explorer BigCommerce

HelpCrunch videos

HelpCrunch Review: A Multi-Channel Communication Center for Your Online Business

More videos:

  • Review - Your Support Team Won't Be In A Bind With HelpCrunch (Onboarding and Review)
  • Review - HelpCrunch - Ultimate Customer Success Software

Price2Spy videos

Full Scope of Price2Spy Services

More videos:

  • Tutorial - Price2Spy introduction - how to monitor your competitor prices
  • Tutorial - Price2Spy tutorial #16 - Product data extraction (aka: Crawl services)
  • Tutorial - Price2Spy Tutorial #9 - Capturing more than just product price

Category Popularity

0-100% (relative to HelpCrunch and Price2Spy)
Customer Support
100 100%
0% 0
Data Dashboard
0 0%
100% 100
Help Desk
100 100%
0% 0
eCommerce Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpCrunch and Price2Spy

HelpCrunch Reviews

"Pay 880$ per month" - Intercom
I used Helpcrunch for a bit before moving to Intercom's startup plan. I think it's very close to Crisp, might be worth a look.
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
Localize your HelpCrunch widget for different markets, customize its size&color, change button style, wallpapers, add your company logo, and much more. With over 20 customization options, our chat widget can easily become a natural part of your unique brand and increase website conversions by over 70%.
Source: helpcrunch.com

Price2Spy Reviews

Top 15 Price Monitoring Tools For E-Commerce In 2022
Price2Spy is an e-commerce price monitoring tool for small and large online retailers. The system includes capabilities for tracking, monitoring, and analyzing rival prices. The platform offers the following services:
Source: adscale.com

What are some alternatives?

When comparing HelpCrunch and Price2Spy, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hull - The engagement layer for the internet. Hull is a platform that offers identity management, user engagement, segmentation and targeted messaging for your app.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

SAP Crystal Reports - SAP Crystal Reports offers easy-to-use BI and reporting tool to design and deliver meaningful business reports.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Drmetrix - DRMetrix is the first 24/7 commercial monitoring platform designed for the direct response television industry