Software Alternatives, Accelerators & Startups

HelpDesk VS Greenhouse

Compare HelpDesk VS Greenhouse and see what are their differences

HelpDesk logo HelpDesk

The easiest help desk system for a team like yours.

Greenhouse logo Greenhouse

Greenhouse Software makes companies great at hiring.
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is the easy-to-use online ticketing system that simplifies team workflows and scales seamlessly to meet the needs of any business, from small startups to large corporations. It's designed to enhance internal collaboration significantly, allowing team members to manage, assign, and resolve customer inquiries efficiently. Features like tagging, private notes, and canned responses ensure swift management of every customer interaction.

Equipped with powerful AI features, HelpDesk goes beyond traditional systems by optimizing responses and managing email and mail overload through intelligent categorization and prioritization. This makes HelpDesk a time-saver for teams with limited support staff and a superior alternative to conventional email systems, providing a structured platform that prevents information from slipping through the cracks.

With 256-bit SSL encryption to safeguard all data interactions, HelpDesk ensures a secure and reliable environment for your customer service operations.

Recognized for its value for money, HelpDesk offers comprehensive capabilities at a competitive price, making it an indispensable tool for businesses delivering exceptional customer service.

  • Greenhouse Landing page
    Landing page //
    2022-05-05

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Greenhouse features and specs

No features have been listed yet.

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Greenhouse videos

✅Greenhouse: Best Greenhouse (Buying Guide)

More videos:

  • Review - Review of the Harbor Freight greenhouse 6x8 ft item # 47712
  • Review - Amazon Put-together Greenhouse Unboxing, Assembly and Review

Category Popularity

0-100% (relative to HelpDesk and Greenhouse)
Help Desk
100 100%
0% 0
Hiring And Recruitment
0 0%
100% 100
Customer Support
100 100%
0% 0
Recruitment
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDesk and Greenhouse

HelpDesk Reviews

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Greenhouse Reviews

Best Recruiting Softwares for Small Business
Greenhouse is a cloud-based recruiting and onboarding software platform designed to streamline the hiring process for organizations of all sizes. It offers a variety of tools and features to help employers manage job postings, applicant tracking, interviews, and onboarding, all from a single, easy-to-use platform.

Social recommendations and mentions

Greenhouse might be a bit more popular than HelpDesk. We know about 4 links to it since March 2021 and only 3 links to HelpDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 12 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: over 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

Greenhouse mentions (4)

  • Trouble finding a job
    I applied a ton on LinkedIn and reached out to recruiters through there. greenhouse.io is also a good one. Otherwise, Google is your best friend, and I'd hand pick positions that make you apply directly on the company website rather than 3rd party. Source: almost 2 years ago
  • job application forms suck
    It's insane how shit some of these application forms are. Why can't every company have something like greenhouse.io so I don't have to make a fucking account to send you my resume and then fill out a bunch of the same info anyway. Source: almost 2 years ago
  • With online job applications, how do I apply for one job posting but indicate that I'm open to others?
    Many jobs use services like greenhouse.io to post their jobs, and each job posting has an application form right on the listing. I'm applying to several companies where I'd be happy in several different positions (e.g. SWE on team X, SWE on team Y, SWE on team Z). Should I be filling out each form separately? Should I fill out just one but indicate that I'm open to other roles? Should I be trying to track down a... Source: about 2 years ago
  • Need some help/advice with my resume and finding a new role.
    I'd say I am not anti social, and I do get along well with people. No problem working in a team or by myself. I definitely get what you're saying though about looking like another It guy, but I just don't know what to edit. I wonder if my resume even makes it to a real person and isn't just being thrown out. I've noticed 99% of the jobs I apply for all use the same greenhouse.io format, and I never ever hear back... Source: about 3 years ago

What are some alternatives?

When comparing HelpDesk and Greenhouse, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LinkedIn Recruiter - LinkedIn Recruiter is a recruiting tool to hire talent from LinkedIn.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Breezy.hr - A Modern Hiring Tool for the Entire Team. A uniquely simple, visual hiring tool you and your team will love.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Workable - Hire better with Workable. Post to the top job boards and enjoy a simple, intuitive applicant tracking system, made for teams. Start a free trial today.