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HelpDocs VS Matter

Compare HelpDocs VS Matter and see what are their differences

Atera
The only IT management platform powered by Action AI™ featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

Matter logo Matter

Create a feedback-focused culture in Slack with Matter!
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • Matter Landing page
    Landing page //
    2023-05-10

Recognize team members with Kudos, rewards, and feedback in Slack.

Matter is: - Free Forever - Easy Set Up - Unlimited Members - No Credit Card Required

Start #FeedbackFriday today!

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

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Matter videos

+ Add

Matter Compilation: Crash Course Kids

More videos:

  • Review - What's Matter? - Crash Course Kids #3.1
  • Review - Matter | Review in 2 Minutes

Category Popularity

0-100% (relative to HelpDocs and Matter)

HelpDocs

Matter

Customer Support
100 100%
Customer Support
0% 0
Productivity
0 0%
Productivity
100% 100
Customer Service
100 100%
Customer Service
0% 0
Slack
0 0%
Slack
100% 100

User comments

Share your experience with using HelpDocs and Matter. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

Matter mentions (0)

We have not tracked any mentions of Matter yet. Tracking of Matter recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDocs and Matter, you can also consider the following products

Malcolm App - Customer self-service made easy

Feedback Fish - Collect feedback & make your customers happy.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Kaapi - Build happy, high-performing remote teams

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Lucky Carrot - Make your employees super engaged, recognized, & appreciated

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