Software Alternatives, Accelerators & Startups

HelpScout VS 1Password Families

Compare HelpScout VS 1Password Families and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

1Password Families logo 1Password Families

Your family’s safe deposit box with a digital 🔑
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • 1Password Families Landing page
    Landing page //
    2023-06-23

Category Popularity

0-100% (relative to HelpScout and 1Password Families)
Customer Support
100 100%
0% 0
Security & Privacy
0 0%
100% 100
Help Desk
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and 1Password Families

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

1Password Families Reviews

We have no reviews of 1Password Families yet.
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Social recommendations and mentions

Based on our record, 1Password Families should be more popular than HelpScout. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

1Password Families mentions (3)

  • Microsoft 365 Family & 1Password Family (3 Slots available@ $5/per person/month)
    This is what you get - Protect it all with the password manager that does more | 1Password. Source: 8 months ago
  • I (39F) found out that my partner (40M) has a dual addiction and has been transferring money from my account without my consent to pay off his debt.
    1Password (not cheap subscription, but best UI and UX, secure cloud-based) (subscribe to .eu or .ca if you live there). Source: about 1 year ago
  • Okta says its GitHub account hacked, source code stolen
    "Our customers' passwords remain safely encrypted due to LastPass’s Zero Knowledge architecture." I take your point but I'm not aware of any hack of a major provider which resulted in exfiltration of decrypted customer secrets. If you want other options, it is possible to self-host (i.e. Vaultwarden). Personally I've been using 1Password for a long time, and their "Families" offering [1] is exceptional for me and... - Source: Hacker News / over 1 year ago

What are some alternatives?

When comparing HelpScout and 1Password Families, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Lifebox - The world's simplest way to create albums and share images

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ebblink - pick one of your images, upload and get a link back.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

KeepSafe - Keep your entire photo library safely stored in an encrypted private cloud.