Software Alternatives, Accelerators & Startups

HelpScout VS Agenda

Compare HelpScout VS Agenda and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Agenda logo Agenda

A date-focused note taking app for both planning and documenting your projects.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Agenda Landing page
    Landing page //
    2023-06-06

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Agenda videos

Agenda for Mac | Evernote Challenger?! 😮

More videos:

  • Review - iPad Productivity: How I Use Agenda
  • Review - Seriously SPEED UP your NOTE TAKING with Agenda 13

Category Popularity

0-100% (relative to HelpScout and Agenda)
Customer Support
100 100%
0% 0
Task Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Note Taking
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Agenda

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Agenda Reviews

  1. Pretty but SO limited

    There's no Find and Replace option. Even Apple Notes can do this. It is hard to navigate. Maybe it is just good for people who are project managers, but I need to manage my whole life.

    🏁 Competitors: Apple Notes
    👍 Pros:    Responsive support team|Friendly and safe community
    👎 Cons:    Some missing features

Social recommendations and mentions

Based on our record, Agenda should be more popular than HelpScout. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Agenda mentions (16)

  • The case for an Agenda-Oriented UpNote: drawing inspiration from competitors
    While exploring similar apps in the market (I recently got an iPhone XS), I stumbled upon two competitors that caught my attention: Agenda (https://agenda.com/) and Noteplan (https://noteplan.co/). Both these apps offer some remarkable features that, if integrated into UpNote, could take it to the next level. Allow me to share my thoughts and ignite a productive discussion within our user community. Source: about 1 year ago
  • Note Taking Solution for Information Overload!
    Specific solutions would vary based on what OS you use. If you use a Mac, I would strongly suggest looking at NotePlan. Agenda is a competitor and Mac only as well. Source: about 1 year ago
  • Are subscriptions the doom of the tech sector?
    Subscriptions for simple usage only make sense for a true service with an ongoing cost to the provider; cloud storage, email, movie streaming, etc. A subscription for a general-purpose application is incongruous; you’re purchasing a finished product with no ongoing costs, like a pair of shoes or a book, and it should cost a one-off fee that reflects the cost that went into producing it. What subscriptions are... - Source: Hacker News / over 1 year ago
  • Ivory (Mastodon client by Tweetbot devs) is out
    The best model I’ve found is the Cash Cow model, as explained by the folks behind the Agenda app. Source: over 1 year ago
  • This is why I always come back to using Apple Notes over everything else.
    I also tried Agenda which looked like a great alternative to noteplan, but it didn’t really “click” for me. The app is really well made and polished, and the developer actively maintains it, but still the way it works doesn’t tick my boxes. Source: over 1 year ago
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What are some alternatives?

When comparing HelpScout and Agenda, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nova Code Editor - Nova Code Editor is software that is used for writing and editing codes.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.