Software Alternatives, Accelerators & Startups
Register | Login

HelpScout VS Azeus Convene

Compare HelpScout VS Azeus Convene and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Azeus Convene logo Azeus Convene

Don’t just meet — Convene. The Smart, Simple, and Secure Board Portal Software.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Azeus Convene Landing page
    Landing page //
    2022-11-16

Convene is the multi-award board portal software used to compile and distribute papers, generate minutes and, carry forward actions items for meetings. Award-winning usability makes it the choice for listed companies, SME, banks, governments, healthcare & non-profits in more than 100 countries. Developed by Azeus Systems, with over 30 years of experience in IT development, Convene is a certified secure platform for your organization. Available on-cloud and on-premise for Windows, Mac OS X, iOS and Android.

HelpScout features and specs

No features have been listed yet.

Azeus Convene features and specs

  • Collaboration Tools: Yes
  • Annotations: Yes
  • Notes: Yes
  • Video Conferencing: Yes
  • Messenger: Yes
  • Notifications: Yes
  • Announcements: Yes
  • Document Storage: Yes
  • Document Signing: Yes
  • Document Distribution: Yes
  • Voting: Yes
  • Live Chat Support: Yes
  • Review Rooms: Yes
  • Scheduling: Yes
  • Meeting Insights: Yes

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Azeus Convene videos

+ Add

Convene — The Board Management Software that's Smart, Simple, and Secure

More videos:

  • Review - Shield Life Limited – Convene Success Story
  • Review - Grand Union Housing Group – Convene Success Story
  • Demo - Convene — Video Conferencing Feature

Category Popularity

0-100% (relative to HelpScout and Azeus Convene)

HelpScout

Azeus Convene

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Board Meeting Management
0 0%
Board Meeting Management
100% 100

User comments

Share your experience with using HelpScout and Azeus Convene. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Azeus Convene

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Azeus Convene Reviews

We have no reviews of Azeus Convene yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Azeus Convene mentions (0)

We have not tracked any mentions of Azeus Convene yet. Tracking of Azeus Convene recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and Azeus Convene, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pobuca Connect - Connect with your contacts.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bigin by Zoho CRM - Pipeline-centric CRM built and priced for small businesses

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

BoardEffect - BoardEffect is a board meeting software helps boards prepare for and hold the board meeting efficiently.

Loading...