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ChatSecure might be a bit more popular than HelpScout. We know about 2 links to it since March 2021 and only 2 links to HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago
Https://chatsecure.org/ > ChatSecure is a free and open source messaging app that features OMEMO encryption and OTR encryption over XMPP. You can connect to your existing Google accounts or create new accounts on public XMPP servers (including via Tor), or even connect to your own server for extra security. > Unlike other apps that keep you stuck in their walled garden, ChatSecure is fully interoperable... - Source: Hacker News / about 1 year ago
In this case, I would rather suggest others to use the likes of Element a Matrix client, or e.g. RetroShare, Briar, OnionShare, or e.g. XMPP with the clients like Dino, Conversations, Gajim, ChatSecure. Source: about 3 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.