Software Alternatives, Accelerators & Startups
Register | Login

HelpScout VS Dependabot

Compare HelpScout VS Dependabot and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Dependabot logo Dependabot

Automated dependency updates for your Ruby, Python, JavaScript, PHP, .NET, Go, Elixir, Rust, Java and Elm.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Dependabot Landing page
    Landing page //
    2023-09-28

Category Popularity

0-100% (relative to HelpScout and Dependabot)

HelpScout

Dependabot

Customer Support
100 100%
Customer Support
0% 0
Security
0 0%
Security
100% 100
Help Desk
100 100%
Help Desk
0% 0
Software Development
0 0%
Software Development
100% 100

User comments

Share your experience with using HelpScout and Dependabot. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Dependabot

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Dependabot Reviews

Streamline dependency updates with Mergify and Snyk
Luckily, we’ve been able to use GitHub bots to automate dependency management to an extent with solutions like Dependabot and GreenKeeper.
Source: snyk.io

Social recommendations and mentions

Based on our record, Dependabot should be more popular than HelpScout. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Dependabot mentions (13)

  • Be Secure and Compliant with GitHub
    GitHub integrated security scanning for vulnerabilities in their repositories. When they find a vulnerability that is solved in a newer version, they file a Pull Request with the suggested fix. This is done by a tool called Dependabot. - Source: dev.to / about 2 years ago
  • How to configure Dependabot with Gradle
    Dependabot provides a way to keep your dependencies up to date. Depending on the configuration, it checks your dependency files for outdated dependencies and opens PRs individually. Then based on requirement PRs can be reviewed and merged. - Source: dev.to / over 2 years ago
  • Yarn.lock: how it works and what you risk without maintaining yarn dependencies — deep dive
    The first approach we looked at was Dependabot - a well-known tool for bumping dependencies. It checks for possible updates, opens Pull Requests with them, and allow users to review and merge (if you're confident enough with your test suite you can even set auto-merge). - Source: dev.to / almost 3 years ago
  • 5 tools to automate your development
    Dependabot is dead simple and their punchline clearly states what it does. We started using it a couple of years back, a bit before Github acquired it. - Source: dev.to / about 3 years ago
  • Keeping dependencies up-to-date in Composer
    The most known tool for this is Dependabot. Dependabot integrates seemlessly into Github and is able to create pull requests for outdated dependencies. If you have set up automated tests on your codebase all you have to do is merge the pull request created by Dependabot. It does not get any easier. - Source: dev.to / almost 3 years ago
View more

What are some alternatives?

When comparing HelpScout and Dependabot, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Snyk - Snyk helps you use open source and stay secure. Continuously find and fix vulnerabilities for npm, Maven, NuGet, RubyGems, PyPI and much more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SonarQube - SonarQube, a core component of the Sonar solution, is an open source, self-managed tool that systematically helps developers and organizations deliver Clean Code.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

WhiteSource Renovate - Automate your dependency updates

Loading...