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HelpScout VS Facebook

Compare HelpScout VS Facebook and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Facebook logo Facebook

Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Facebook Landing page
    Landing page //
    2024-06-24

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Facebook videos

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Facebook Recommendations vs Reviews - What You Need To Know

More videos:

  • Tutorial - How to Remove Reviews from Facebook 2019
  • Review - I Tried Facebook Dating and Here's What Happened | Review and Experience
  • Tutorial - How To Get Your Facebook Reviews Page Link
  • Tutorial - How to enable Facebook Reviews on New Page Experience 2023
  • Tutorial - How to Review a Page on Facebook

Category Popularity

0-100% (relative to HelpScout and Facebook)

HelpScout

Facebook

Customer Support
100 100%
Customer Support
0% 0
Social Networks
0 0%
Social Networks
100% 100
Help Desk
100 100%
Help Desk
0% 0
Social Network
0 0%
Social Network
100% 100

User comments

Share your experience with using HelpScout and Facebook. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Facebook

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Facebook Reviews

  1. My daily routine

    I have been using this app since years.i can being touch with my friends ,office mates.usimg this app I can easily communicate with my missing friends.this app is the gemstone for all users.

    🏁 Competitors: X (Twitter), Minds, Reddit
    👍 Pros:    Great customer support|Easy user interface|Easy to track data|Best communication mediu
    👎 Cons:    Need mor security
  2. Facebook very easy and interesting tool

    Facebook is the best tool it allow users to buy and sell items locally.it is a convenient way to find goods and services in your areas.it also provide the international services.

    🏁 Competitors: Amazon, LinkedIn, Reddit, Instagram
    👍 Pros:    Easy to use|Amazing speed|Customer support|Data accuracy|Fast support
    👎 Cons:    Privacy|Fack|Online invoices|Cyberbuling
Top 12 Alternative Social Media Platform to Consider: An Overview
Imagine hyperlocal Facebook, but verified and focused on your immediate surroundings. Your neighbors post about lost cats, recommend the best plumber, and organise block parties. You can find babysitters, exchange homemade jams, and even borrow a ladder for that pesky roof gutter. It's a virtual bulletin board come to life, buzzing with the humdrum and heartwarming moments...
Source: www.theknowledgeacademy.com
The 7 Best Facebook Alternatives in 2024
While LinkedIn isn’t exactly an excellent alternative to Facebook for people who want to chat about family gossip. It is a great social network for those who wish to post and read about companies, finance, real estate, and other more professional topics. It’s also an excellent replacement for those who used the Facebook Marketplace to search for or post job openings....
Source: www.lifewire.com
10+ Top Facebook Alternatives That Value Your Privacy in 2024
For me though, I finally decided to build up Blogging From Paradise first and foremost. Sure I network on social media sites and niche forums. But deciding to make my blog the priority over Facebook, Twitter, Facebook alternatives and all other sites accelerated its growth.
Source: smartblogger.com
Alternatives to Deferendum
Facebook, Twitter, Reddit, and Quora: While these social media platforms provide opportunities for discussion and debate, Deferendum offers a more structured approach to group decision-making. Deferendum allows members to focus on specific problems and solutions, and provides a transparent process for voting and decision-making.
Source: deferendum.com
11 Patreon Alternatives for Audience Monetization in 2023
Running a membership program through Facebook is free. You will keep 100% of all fan subscription payments made directly to Facebook after taxes and fees.
Source: www.uscreen.tv

Social recommendations and mentions

Based on our record, Facebook seems to be a lot more popular than HelpScout. While we know about 451 links to Facebook, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Facebook mentions (451)

  • Demystifying Same Origin Policy in Simple Words
    No. While cross origin GET requests are denied, POST requests are allowed. They are allowed simply because they don't risk your data to be leaked from one origin to another. For example, - if you are sending a POST request from https://www.google.com to https://facebook.com, then if google.com can write or send anything to facebook.com, it's completely up to the Facebook server that how it will respond to the... - Source: dev.to / about 2 months ago
  • My Facebook account is suspended. They're reviewing. How long does the review take?
    My account got hacked 6 months ago and the hackers ran a bunch scam of Ads. The hackers posted Islamic Jihad photos and propaganda so Facebook suspended it. They said nothing about the Ads. I was able to regain access by securing it and providing ID proving who I was and linking my account to my phone. Facebook then told me at facebook.com on 6 November they've disabled my account for 180 days because of... Source: 8 months ago
  • Redirect Domains on local maschine
    For example, if I wanna go to google.com, it would redirect to another domain/ip like for example facebook.com. Source: 8 months ago
  • facebook site not opening? it works on other browser
    Anyone else having troubles? Its just a white page, all other sites seems fine and I can access facebook.com using other browser both with ublock origin. Source: 8 months ago
  • Umbrella DNS security Application blocking? Do you need to tick the application
    Also within the DNS security, does all the filters have to match before a user can reach websites? Say a user is trying to get to facebook.com, as long as fb application is not blocked in application or in content then they can reach this site? Source: 8 months ago
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What are some alternatives?

When comparing HelpScout and Facebook, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

X (Twitter) - Connect with your friends and other fascinating people. Get in-the-moment updates on the things that interest you. And watch events unfold, in real time, from every angle.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mastodon - Mastodon is a decentralized, open source social network. This is just one part of the network, run by the main developers of the project It is not focused on any particular niche interest - everyone is welcome!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Diaspora - The online social world where you are in control.

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