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HelpScout VS File Lock PEA

Compare HelpScout VS File Lock PEA and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

File Lock PEA logo File Lock PEA

Password-encryption of files and directories. File PEA encrypts files and folders with authenticated encryption to protect confidentiality and integrity. The program uses memory-hard key derivation functions to prevent custom hardware attacks.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • File Lock PEA Landing page
    Landing page //
    2023-01-06

Password-encryption of files and folders. The program is written in Java and therefore platform-independent and runs on nearly every system without installation, but requires a Java Runtime Environment - that is already installed in most cases. File PEA encrypts files and folders with authenticated encryption to protect confidentiality and integrity of the data and uses memory-hard key derivation functions to prevent custom hardware attacks. Cloud support for Nextcloud and several cloud providers..

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

File Lock PEA

Website
eck.cologne
Pricing URL
-
$ Details
Platforms
Windows Linux Mac OSX Berkeley Software Distribution
Edit details

HelpScout features and specs

No features have been listed yet.

File Lock PEA features and specs

  • Cloud storage: Store encrypted file in the cloud

Category Popularity

0-100% (relative to HelpScout and File Lock PEA)

HelpScout

File Lock PEA

Customer Support
100 100%
Customer Support
0% 0
File Encryption
0 0%
File Encryption
100% 100
Help Desk
100 100%
Help Desk
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100

User comments

Share your experience with using HelpScout and File Lock PEA. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and File Lock PEA

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

File Lock PEA Reviews

We have no reviews of File Lock PEA yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

File Lock PEA mentions (0)

We have not tracked any mentions of File Lock PEA yet. Tracking of File Lock PEA recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and File Lock PEA, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Windows BitLocker - This topic provides a high-level overview of BitLocker, including a list of system requirements, practical applications, and deprecated features.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Axcrypt - AxCrypt - Password Protect Files With Strong Encryption. AxCrypt is the leading open source file encryption software for Windows.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

AES Crypt - AES Crypt is an advanced file encryption utility that integrates with the Windows shell or runs from the Linux command prompt to provide a simple, yet powerful, tool for encrypting files using the Advanced Encryption Standard (AES).

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