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HelpScout VS Fiverr

Compare HelpScout VS Fiverr and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Fiverr logo Fiverr

One marketplace, millions of professional services.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Fiverr Landing page
    Landing page //
    2023-08-04
  • Fiverr Homepage
    Homepage //
    2024-03-24

Fiverr's mission is to change how the world works together. Fiverr connects businesses with freelancers offering digital services in 300+ categories.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

Fiverr

Website
fiverr.com
Pricing URL
-
$ Details
free
Platforms
Web Windows Android Google Chrome Linux Safari Mac OSX Firefox iPhone Internet Explorer Chrome OS
Startup details
Country
Israel
City
Tel Aviv
Employees
100 - 249
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Fiverr videos

+ Add

IS FIVERR WORTH IT FOR FREELANCERS? (RANT)

More videos:

  • Review - Fiverr Review: Is Fiverr Worth It?
  • Review - Ultimate Fiverr Review | Top 5 Reasons Not To Use Fiverr - Scam Alert Plus Fiverr Tips and Tricks

Category Popularity

0-100% (relative to HelpScout and Fiverr)

HelpScout

Fiverr

Customer Support
100 100%
Customer Support
0% 0
Freelance Marketplace
0 0%
Freelance Marketplace
100% 100
Help Desk
100 100%
Help Desk
0% 0
Work Marketplace
0 0%
Work Marketplace
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Fiverr

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Fiverr Reviews

The 10 Best Alternatives to Upwork
Fiverr offers a more streamlined and straightforward experience compared to Upwork. It makes it easy to find the right freelancer for your project without having to sift through countless proposals. Overall, Fiverr is a good Upwork alternative for those looking for quick, affordable freelance services.
Source: www.twine.net
99Designs Alternatives (Best Options for 2024)
Over time, Fiverr has evolved its offerings by introducing "Pro" levels, which come with higher costs but bring aboard top-tier designers and premium content creators. Today, the platform boasts a diverse pool of experienced freelancers and talented designers who can cater to various project needs.
Source: www.teamtown.co
UPWORK ALTERNATIVES: THE 10 BEST PLATFORMS FOR FINDING FREELANCERS
While Upwork may have been the go-to platform for finding freelancers, the market offers numerous alternatives that address its downsides. Platforms like Blockroll, Freelancer, Fiverr, and others provide user-friendly interfaces, efficient communication tools, and flexible pricing options.
Source: medium.com
Top Sites Like Fiverr – The Best Alternatives For Freelancers in 2022
After Fiverr mastered gig-based freelancing, there are several sites like Fiverr that are niche-focussed. However Fiverr leads the way and offers projects in a variety of categories including graphic design, digital marketing, writing and translation, music and audio, technology and programming, lifestyle, data, video and animation, and business. On the platform, you will...
Source: digitalconqurer.com
Best Whiteboard Animation Software in 2022
Fiverr is one of the largest online platforms for hiring freelancers in the world. You can use it to hire a professional who will meet your needs and deliver the video in the quickest time possible. All you have to do is go to Fiverr.com and look at their Whiteboard & Animated Explainers gigs. Hundreds of gigs posted by video creators will appear on the freelance platform.
Source: videomakerlab.com

Social recommendations and mentions

Based on our record, Fiverr should be more popular than HelpScout. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Fiverr mentions (13)

  • Navigating Remote Opportunities for Engineers and Tech Leaders
    Fiverr - Great for starting your freelance journey. - Source: dev.to / 7 months ago
  • Any place to get laptop cases or get them made? (Think phone-style hard-cases)
    I think something 3D printed is your best bet. Go to fiverr.com or some other website and find someone to design it and find a 3D printing station near you. Source: about 1 year ago
  • This side gig has worked for me in the last 4/5 months and still bringing in $300 to $500 per week.
    Take that design and find a designer on fiverr.com that would create a design that's similar to what you picked from Dribbble. Try to find someone that would cost you somewhere between $100 and $150 (you can get nice designs at that price). Source: over 1 year ago
  • A Guideline for Emerging Data Scientists
    8) Be on a look out for the job listings. LinkedIn is a really good platform. Similarly, another excellent source is Glassdoor, which has a plethora of ads for jobs in data science, machine learning and other related fields. For freelancing career, Upwork, Fiverr, Freelancer , and Toptal provide a good framework. - Source: dev.to / over 1 year ago
  • June Earnings Report (£735.64)
    Fiverr (ref-link) non-ref 'connects businesses with freelancers offering digital services in 300+ categories'. Source: almost 2 years ago
View more

What are some alternatives?

When comparing HelpScout and Fiverr, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freelancer.com - Search for jobs related to Www freelancer com homepage or hire on the world's largest freelancing marketplace with 12m+ jobs. It's free to sign up and bid on jobs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Guru - Guru makes it easy for employers and freelancers to connect, collaborate and get work done flexibly and securely. Browse 1. 5 million freelancers for hire and thousands of projects.

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