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HelpScout VS fman

Compare HelpScout VS fman and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

fman logo fman

An unexpected gift. January 07, 2018 by Michael. One of the nice things that happened last week was an fman user writing in to say that 1) fman "is THE BEST SOFTWARE" (sic). And that 2) he would like to send me a $50 tip.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • fman Landing page
    Landing page //
    2023-09-21

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

fman

Website
fman.io
Pricing URL
-
$ Details
-
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

fman videos

+ Add

Speargun trigger review @ trigger panah ikan #FMAN

More videos:

  • Review - Introducing the OwnHammer 412 FMAN 6-pack
  • Review - Releasing fman 0 6 3

Category Popularity

0-100% (relative to HelpScout and fman)

HelpScout

fman

Customer Support
100 100%
Customer Support
0% 0
File Manager
0 0%
File Manager
100% 100
Help Desk
100 100%
Help Desk
0% 0
FTP Client
0 0%
FTP Client
100% 100

User comments

Share your experience with using HelpScout and fman. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and fman

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

fman Reviews

14 Alternative File Managers To Replace Windows 10 File Explorer
A very simple dual-window view file manager. The only extra feature I saw was the search bar at the top that you can use to quickly access anything. However, it’s also really small in size and light on resources, so try fman if you have a slow PC.
Source: geekflare.com

Social recommendations and mentions

Based on our record, fman should be more popular than HelpScout. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

fman mentions (8)

  • Use Midnight Commander like a pro (2015)
    Shameless plug for my more modern alternative to Midnight Commander, https://fman.io. - Source: Hacker News / 5 months ago
  • Best symbols in folder names to pin an important folder up top?
    Use a file browser that supports jumping to a folder by frecency (examples: z (shell extension) or my-dired-recent-dirs() in my dired or https://fman.io/ for users that prefer graphical UIs). You will find out that you will prefer jumping to navigation when you're familiar with the concept. Source: about 2 years ago
  • Ask HN: Why aren't there any real alternatives to Electron?
    There are great alternatives. I used Python and Qt to create my file manager [1]. It's a tool that needs to start quickly so Electron was not an option [2]. I open sourced my build system for creating cross-platform desktop apps with it in minutes at https://build-system.fman.io/. 1: https://fman.io 2: https://fman.io/blog/picking-technologies-for-a-desktop-app-in-2016/. - Source: Hacker News / over 2 years ago
  • Explorer: Move selected files into a new folder (like on MacOS)
    And for the record, I think over the years I learned to like Finder... I guess I like the sheer simplicity (I use fman) and started to love it back in OS 9 and those lovable purple hues :P. Source: over 2 years ago
  • Non-Commercial Licenses Are Non-Free Licenses
    Fman by Matthew Herrmann https://fman.io From what I've gathered, success has been mixed. Duplicacy seems to be doing well based on forum activity and release history. Fman never made much money. If I recall correctly the Fman author was turned off by the number of people who criticized it for being fully open-source and wished he'd stuck with a closed-source full commercial model. I'd like for the open-source... - Source: Hacker News / almost 3 years ago
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What are some alternatives?

When comparing HelpScout and fman, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Midnight Commander - GNU Midnight Commander is a visual file manager, licensed under GNU General Public License and...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Double Commander - Double Commander is a cross-platform open source file manager with two panels side by side.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Vifm - Vifm is a ncurses based file manager with vi like keybindings.

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