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HelpScout VS Gaia GPS

Compare HelpScout VS Gaia GPS and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Gaia GPS logo Gaia GPS

Trail maps for all your adventures
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Gaia GPS Landing page
    Landing page //
    2023-07-01

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

Gaia GPS

Website
gaiagps.com
Pricing URL
-
$ Details
-
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Gaia GPS videos

+ Add

How to use the Gaia GPS Navigation App (Basics)

More videos:

  • Review - The BEST Maps for Overlanding | Gaia GPS
  • Tutorial - Gaia GPS Tutorial - Gaia Basics - Browser and Mobile Interfaces, Route Planning and Downloading Maps

Category Popularity

0-100% (relative to HelpScout and Gaia GPS)

HelpScout

Gaia GPS

Customer Support
100 100%
Customer Support
0% 0
Maps
0 0%
Maps
100% 100
Help Desk
100 100%
Help Desk
0% 0
Travel & Location
0 0%
Travel & Location
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Gaia GPS

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Gaia GPS Reviews

8 Best & FREE Hiking Apps You Need to Download in 2022 + Honorable Mentions!
With the paid version of Gaia GPS, you'll get access to offline maps and Gaia's entire map catalog. Recently, Gaia GPS partnered with Outside+ for their new annual premium version. Gaia GPS's annual version includes additional maps for skiing, mountain biking, and backpacking, which is great for frequent hikers, backpackers, and backcountry trekkers.
Source: www.pilotplans.com
12 Best Hiking Apps You Must Have in 2022
The best GPS app for hiking is Gaia GPS. With slightly better maps and navigation than AllTrails, this is the best app for navigating. To use the map and features offline, you’ll need to pay for a Gaia GPS subscription of $39.99 per year.
Source: www.wellplannedjourney.com
Best Hiking Apps of 2022 – Tested and Reviewed
The AllTrails hiking app has a good interface and comes with road, satellite and topographic map like the Gaia GPS app mentioned above. However, the AllTrails app provides you with much less information about your hike than the Gaia GPS app and has a less sophisticated topographic map. Besides from that, it is relatively easy to use and even comes with preloaded trails which...
Source: besthiking.net

Social recommendations and mentions

Based on our record, Gaia GPS should be more popular than HelpScout. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Gaia GPS mentions (16)

  • Update: Important improvement on the way!
    In no small part thanks to you and other users experiencing this issue, I was able to reproduce this consistently. And in doing so, I discovered that the web UI on gaiagps.com and the database where that info is saved, had different definitions of what should be possible.  Let's say I own a folder (i'm the Owner), and I share it with you (you're the Sharee). In the database, only I, the Owner, am allowed to add... Source: over 1 year ago
  • Help!!!
    You could go to caltopo.com or gaiagps.com and build your own map using either of these. Source: almost 2 years ago
  • Routes partially or completely disappear
    I spent a TON of time accurately making some long routes (on gaiagps.com) and now I see most are gone completely and others have large segments missing ! Anyone else have this happen ? (OSX and IOS). I opened a ticket but no response yet. Source: about 2 years ago
  • Windows (web) version is useless
    Hey u/SolidGoldUnderwear, sorry for the trouble. Please try clearing the cache on your browser. The easiest way to do this is to hold down the shift key and refresh the gaiagps.com browser window. Source: over 2 years ago
  • Windows (web) version is useless
    Hey u/Puss_Lips, sorry about that. It may be a caching issue. The edited route should show if you clear your browser cache. The easiest way to do this is to hold down the Shift key and click the refresh button on the gaiagps.com browser window. If that doesn't work, would you mind contacting Support so we can gather more info? You can do that here: https://help.gaiagps.com/hc/en-us/requests/new. Source: over 2 years ago
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What are some alternatives?

When comparing HelpScout and Gaia GPS, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AllTrails - Explore over 50,000 trails, reviews, and photos. Share them…

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Komoot - Plan Your Perfect Hiking, Mountain Biking or Road Biking Adventure

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Wikiloc Outdoor Navigation GPS - Follow millions of outdoor trails and record your own GPS tracks from your smartphone.

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