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HelpScout VS Greenhouse

Compare HelpScout VS Greenhouse and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Greenhouse logo Greenhouse

Greenhouse Software makes companies great at hiring.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Greenhouse Landing page
    Landing page //
    2022-05-05

HelpScout videos

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Greenhouse videos

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✅Greenhouse: Best Greenhouse (Buying Guide)

More videos:

  • Review - Review of the Harbor Freight greenhouse 6x8 ft item # 47712
  • Review - Amazon Put-together Greenhouse Unboxing, Assembly and Review

Category Popularity

0-100% (relative to HelpScout and Greenhouse)

HelpScout

Greenhouse

Customer Support
100 100%
Customer Support
0% 0
Hiring And Recruitment
0 0%
Hiring And Recruitment
100% 100
Help Desk
100 100%
Help Desk
0% 0
Recruitment
0 0%
Recruitment
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Greenhouse

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Greenhouse Reviews

Best Recruiting Softwares for Small Business
Greenhouse is a cloud-based recruiting and onboarding software platform designed to streamline the hiring process for organizations of all sizes. It offers a variety of tools and features to help employers manage job postings, applicant tracking, interviews, and onboarding, all from a single, easy-to-use platform.
Source: www.hirecinch.com

Social recommendations and mentions

Based on our record, Greenhouse should be more popular than HelpScout. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Greenhouse mentions (4)

  • Trouble finding a job
    I applied a ton on LinkedIn and reached out to recruiters through there. greenhouse.io is also a good one. Otherwise, Google is your best friend, and I'd hand pick positions that make you apply directly on the company website rather than 3rd party. Source: almost 2 years ago
  • job application forms suck
    It's insane how shit some of these application forms are. Why can't every company have something like greenhouse.io so I don't have to make a fucking account to send you my resume and then fill out a bunch of the same info anyway. Source: almost 2 years ago
  • With online job applications, how do I apply for one job posting but indicate that I'm open to others?
    Many jobs use services like greenhouse.io to post their jobs, and each job posting has an application form right on the listing. I'm applying to several companies where I'd be happy in several different positions (e.g. SWE on team X, SWE on team Y, SWE on team Z). Should I be filling out each form separately? Should I fill out just one but indicate that I'm open to other roles? Should I be trying to track down a... Source: about 2 years ago
  • Need some help/advice with my resume and finding a new role.
    I'd say I am not anti social, and I do get along well with people. No problem working in a team or by myself. I definitely get what you're saying though about looking like another It guy, but I just don't know what to edit. I wonder if my resume even makes it to a real person and isn't just being thrown out. I've noticed 99% of the jobs I apply for all use the same greenhouse.io format, and I never ever hear back... Source: about 3 years ago

What are some alternatives?

When comparing HelpScout and Greenhouse, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LinkedIn Recruiter - LinkedIn Recruiter is a recruiting tool to hire talent from LinkedIn.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Breezy.hr - A Modern Hiring Tool for the Entire Team. A uniquely simple, visual hiring tool you and your team will love.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Workable - Hire better with Workable. Post to the top job boards and enjoy a simple, intuitive applicant tracking system, made for teams. Start a free trial today.

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