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HelpScout VS Grow

Compare HelpScout VS Grow and see what are their differences

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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Grow logo Grow

Grow is a business intelligence software that empowers businesses to become data-driven and...
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Grow Landing page
    Landing page //
    2023-05-08

HelpScout videos

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Grow videos

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More videos:

  • Review - Week by Week Grow Review of the Electric Sky 300w LED by The Green Sunshine Company
  • Review - ThinkGrow Model H LED Grow Light review - 2.51μmol/W!!😎

Category Popularity

0-100% (relative to HelpScout and Grow)

HelpScout

Grow

Customer Support
100 100%
Customer Support
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100
Help Desk
100 100%
Help Desk
0% 0
Business Intelligence
0 0%
Business Intelligence
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Grow

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Grow Reviews

8 Alternatives to Apache Superset That’ll Empower Start-ups and Small Businesses with BI
Grow.com is cloud-hosted and supported on mobile. Apache Superset is open-source and hosted on-premise. Therefore, Grow.io is more susceptible to data breaches.
Source: trevor.io
11 Metabase Alternatives
Grow is a business intelligence software that helps its users in data analytics so that they can make good decisions based on actual analytical reports. This application is much useful for those who want to develop a team and want to save their time for other useful business tasks. The menu bar contains all the icons including features, data connectors, company, and most...
Source: www.justalternativeto.com
8 Databox Alternatives: Which One Is The Best?
Grow.com aims to connect and amplify data to bring insights to customers. In order to do that, it combines three features: ETL, data warehousing, and visualization in an easy use platform. If you are a new started or growth-oriented business, Grow.com is a great platform in the sense of accelerating the real-time growth of your company.
Source: hockeystack.com
27 dashboards you can easily display on your office screen with Airtame 2
Many services can’t offer a swift implementation but take months to get your solution up and running. Grow claims they implement 8x faster than competitors, meaning you don’t have to wait to get started with analyzing data. You can create role-specific KPI dashboards for an unlimited amount of team members, which is also a nice feature.
Source: airtame.com
The Top 14 Marketing Analytics Tools For Every Business
Grow allows businesses to easily access and analyze their data in real-time from numerous sources, including SaaS applications, databases, and spreadsheets. Users can also create customized dashboards and reports supposedly without the need of a developer. The platform features pre-built reports that can be implemented with a single click.
Source: improvado.io

Social recommendations and mentions

Based on our record, Grow should be more popular than HelpScout. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Grow mentions (13)

  • Product Features
    Grow is the best platform for business intelligence and data analytics software that offers the organizations a potent tool for KPI visualization, analysis, and tracking. It provides cutting-edge technology with user-friendly features to help you reach your professional objective. To know more, visit grow.com. Source: 12 months ago
  • Grow Integrations
    A Grow integration refers to the process of connecting and combining two different systems or applications. Grow is a reporting and data analytics platform that enables companies to collect, visualize, and analyze their data from various sources in one central location. If you want to integrate various systems and data sources, visit grow.com. Source: 12 months ago
  • Grow.com | Platform Overview
    Grow.com is a Business Intelligence and data analytics platform that empowers organizations organization to gather, visualize and analyze their data to make data-driven decisions. Check out a quick description of our stunning product at grow.com. Your business dashboards will never look better. Source: about 1 year ago
  • Data Visualization Software
    In today's business world, it is imperative to keep track of numerous key performance indicators (KPIs) and metrics to achieve success. By investing in Grow's robust data visualization software, your organization can streamline data collection and make real-time smart business decisions. Contact us to learn more about Grow’s pricing, features, tools, and other services at Grow.com. Source: about 1 year ago
  • BI dashboard software
    The software dashboard is a crucial component of BI dashboard software that enables you to monitor crucial data in real-time without having to repeatedly expend a lot of effort. You can use it to track the progress of your company, find chances for expansion, forecast market trends, and more. Visit grow.com for more information. Source: over 1 year ago
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What are some alternatives?

When comparing HelpScout and Grow, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Domo - Domo: business intelligence, data visualization, dashboards and reporting all together. Simplify your big data and improve your business with Domo's agile and mobile-ready platform.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Databox - Databox is Business Analytics platform that helps companies deliver insights and analytics anytime and anywhere.

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