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HelpScout VS Hasura

Compare HelpScout VS Hasura and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Hasura logo Hasura

Hasura is an open platform to build scalable app backends, offering a built-in database, search, user-management and more.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Hasura Landing page
    Landing page //
    2023-10-21

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Hasura videos

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Scott Tries Hasura - A Realtime GraphQL API Builder

More videos:

  • Review - Evaluating Hasura
  • Review - The founder of Hasura teaching me about Hasura - FUN!

Category Popularity

0-100% (relative to HelpScout and Hasura)

HelpScout

Hasura

Customer Support
100 100%
Customer Support
0% 0
GraphQL
0 0%
GraphQL
100% 100
Help Desk
100 100%
Help Desk
0% 0
Realtime Backend / API
0 0%
Realtime Backend / API
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Hasura

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Hasura Reviews

We have no reviews of Hasura yet.
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Social recommendations and mentions

Based on our record, Hasura seems to be a lot more popular than HelpScout. While we know about 117 links to Hasura, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Hasura mentions (117)

  • Serious flaws in SQL – Edgar F. Codd (1990)
    > 2. ORMs do not hide SQL nastiness. This is certainly true! I mean: ORMs are now well known to "make the easy queries slightly more easy, while making intermediate queries really hard and complex queries impossible". I think the are of ORMs is over. It simply did not deliver. If a book on SQL is --say-- 100 pages, a book on Hibernate is 400 pages. So much to learn just to make the easy queries slightly easier to... - Source: Hacker News / 2 months ago
  • The Many Ways Not to Build an API
    Another strategy is to model access control declaratively and enforce it in the application layer. ZenStack (built above Prisma ORM) and Hasura are good examples of this approach. The following code shows how access policies are defined with ZenStack and how a secured CRUD API can be derived automatically. - Source: dev.to / 3 months ago
  • The 2024 Web Hosting Report
    Today, this ecosystem is going strong with new providers like Hasura, AppWrite and Supabase powering millions of projects. There are a few reasons people choose this style of hosting, especially if they are more comfortable with frontend development. BaaS lets them set up a database in a secure way, expose some business logic on top of the data, and connect via a dev-friendly SDK from their app or website code to... - Source: dev.to / 4 months ago
  • Ask HN: Is There a Zapier for APIs?
    Hi! If you’ve ever thought about something like using GraphQL for something like this.. You might like Hasura. (Obligatory I work for Hasura) We’ve got an OpenAPI import and you can setup cron-jobs or one-off jobs and do things like load in headers from the environment variables to pass through. There isn’t currently an easy journey for chaining multiple calls together without writing any code at all, but you can... - Source: Hacker News / 4 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hasura.io — Hasura extends your existing databases wherever it is hosted and provides an instant GraphQL API that can be securely accessed for web, mobile, and data integration workloads. Free for 1GB/month of data pass-through. - Source: dev.to / 5 months ago
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What are some alternatives?

When comparing HelpScout and Hasura, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Supabase - An open source Firebase alternative

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GraphQL Playground - GraphQL IDE for better development workflows

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GraphQl Editor - Editor for GraphQL that lets you draw GraphQL schemas using visual nodes

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