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HelpScout VS Iconosquare

Compare HelpScout VS Iconosquare and see what are their differences

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Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Iconosquare logo Iconosquare

Schedule now. We'll post on Instagram for you later!
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Iconosquare Landing page
    Landing page //
    2023-10-06

Category Popularity

0-100% (relative to HelpScout and Iconosquare)

HelpScout

Iconosquare

Customer Support
100 100%
Customer Support
0% 0
Social Media Tools
0 0%
Social Media Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Instagram Marketing
0 0%
Instagram Marketing
100% 100

User comments

Share your experience with using HelpScout and Iconosquare. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Iconosquare

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Iconosquare Reviews

5 best social insider alternatives to enhance your social media presence in 2023
Iconosquare began as a tool focused on Instagram analytics but has now added features for other platforms. You can get detailed insights from Instagram and Facebook using this tool. Yet, for those looking for an Iconosquare alternative or even a free version, there are options out there.
Source: vaizle.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Iconosquare. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Iconosquare mentions (1)

  • Low Content Publishing
    · Use Statigram, at https://pro.iconosquare.com/, to keep a pulse on key metrics to better understand your audience and what posts are getting more exposure. Source: about 3 years ago

What are some alternatives?

When comparing HelpScout and Iconosquare, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Grum - Post on Instagram from your computer!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Later - Schedule and manage your Instagram posts

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Storyheap - Manage your SnapChat and Instagram stories.

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