Software Alternatives, Accelerators & Startups

HelpScout VS No-IP

Compare HelpScout VS No-IP and see what are their differences

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

No-IP logo No-IP

Dynamic DNS and Managed DNS Provider
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • No-IP Landing page
    Landing page //
    2023-03-25

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

HelpScout videos

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No-IP videos

Configuring DDNS Settings with Your No-IP Account

Category Popularity

0-100% (relative to HelpScout and No-IP)
Customer Support
100 100%
0% 0
Domain Names
0 0%
100% 100
Help Desk
100 100%
0% 0
DNS Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and No-IP

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

No-IP Reviews

The Best Free Dynamic DNS Providers for Home Users
No-IP provides additional features such as port forwarding and URL redirection, which can be advantageous depending on your specific needs. To assist users with Dynamic DNS configuration, No-IP offers a device configuration assistant. Furthermore, they provide a Dynamic Update Client that ensures your hostname is always updated with the latest IP address changes.
The Best Dynamic DNS Providers
No-IP is a free DDNS that comes with port and URL forwarding. No-IP enables you to create hostnames so you can connect to your network or device easily. The software comes with a free dynamic update client that monitors IP changes on your network to ensure your information stays up-to-date.
Best Free Dynamic DNS Providers
No-IP is another popular dynamic DNS provider that offers free as well as paid plans. The free plan allows you to create up to three hostnames, which can be used to access your device remotely. No-IP also offers a Dynamic DNS Update Client, which automates the process of updating your IP address when it changes. The client works on Windows, macOS, and Linux.

Social recommendations and mentions

Based on our record, No-IP seems to be a lot more popular than HelpScout. While we know about 108 links to No-IP, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

No-IP mentions (108)

  • Asus router script to export new OpenVPN config file on reboot
    I had to manually change the external IP in OpenDNS file to DDNS name, but I'm using Omada. Either way, as others said, use DDNS. I use noip.com for free. Source: 9 months ago
  • Where are the Dynamic DNS setup settings?
    Before switching to Quantum I was using noip.com and my previous router had setup options so it would auto-update this service when my WAN IP changed. I'd prefer to use noip.com but I guess I don't really mind a switch to dyndns. I would just like to have something working - anyone know how to configure this modem for dynamic DNS? Is the help text just wrong? Source: 11 months ago
  • How can I start setting up a home network
    First: static public IP is not necessary for selfhosting small services. The reason you want static ip is because when you have dynamic dns, it takes time for the DNS records to update when your IP changes. It makes sense to have static ip if you're a business hosting a website so you have zero downtime. In fact, before I bought my own domain name, I simply used a free address from noip.com! It provides a dynamic... Source: 12 months ago
  • i need to redirect port 80 to 443
    Certbot has another confirmation method called DNS challange, but I use noip.com , not sure if there is a free dynamic domain name alternative. Source: 12 months ago
  • Run a server in the same computer I'll play on [java]
    Your internet looks good, though download speeds aren't everything. I'd probably use 6gb ram. Make sure you trust whoever's joining your server, since they connect by your IP. You can use a service like no-ip if you want a prettier ip to connect to, though then you're trusting them with your IP (not a huge deal but something to consider). Lastly, you could try a dedicated host such as aternos which offers free... Source: about 1 year ago
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What are some alternatives?

When comparing HelpScout and No-IP, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FreeDNS by Afraid.org - Free DNS hosting, lets you fully manage your own domain. Dynamic DNS and Static DNS services available. You may also create hosts off other domains that we host upon the domain owners consent, we have several domains to choose from!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Duck DNS - Free dynamic DNS hosted on Amazon VPC

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Dyn - Managed DNS, Outsourced DNS & Anycast DNS