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HelpScout VS Outgrow

Compare HelpScout VS Outgrow and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Outgrow logo Outgrow

Enabling marketers boost conversion with interactive, beautiful & viral quizzes/calculators.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Outgrow Landing page
    Landing page //
    2023-05-06

HelpScout videos

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Outgrow videos

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Outgrow Review - Surprisingly good but is it worth the money?

More videos:

  • Review - Outgrow review
  • Review - Outgrow Review | Interactive Calculators and Quizzes | Pearl Lemon Reviews

Category Popularity

0-100% (relative to HelpScout and Outgrow)

HelpScout

Outgrow

Customer Support
100 100%
Customer Support
0% 0
Conversion Optimization
0 0%
Conversion Optimization
100% 100
Help Desk
100 100%
Help Desk
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Outgrow

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Outgrow Reviews

Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
If you are looking for a tool to create complex or highly custom quizzes, Outgrow is a better choice than Typeform. Customers praise the customization features, which go beyond Typeform’s one layout. You can also customize the URL your quiz is hosted on.
Source: survicate.com
Best Poll Apps to Look for in 2021 | Create a Poll in Seconds!
You can even customize your polls by adding the necessary branding elements. Also, embed it on your website or share it instantly via multiple channels like chat, pop-up etc. After which you can analyze the poll results with the help of Outgrow’s analytical reporting.
Source: surveysparrow.com

Social recommendations and mentions

Based on our record, Outgrow should be more popular than HelpScout. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Outgrow mentions (5)

  • 10 Effective Tools of Interactive Content for Your Marketing Strategy
    You can use a tool like Outgrow where you can create all such pieces using one single platform without having no-code knowledge. Source: about 1 year ago
  • Promotion tricks
    Outgrow (polls, quizzes, surveys, assessments, chatbots, and calculators). Source: over 1 year ago
  • Typeform Alternative
    I stumbled upon outgrow.co which actually seems better. Source: almost 2 years ago
  • I have a formula question for a calculator.
    I am trying to write a formula that works on a web form calculator from outgrow.co. I don't know PENDAS or anything remotely above basic algebra. Hoping someone here can help with this formula. T got as far as this (((Q1*Q2>=0)and(Q1*Q2<600))?(Q1*Q2)*1.50:0) but know this is wrong as it only accounts for under 600 SF. Source: over 2 years ago
  • Best quote/estimate lead capture calculators?
    I have a few clients in the home services space and I want to improve lead capture by offering online quotes after they submit an email address or other contact information. I saw someone post about https://outgrow.co and I was wondering what other options everyone here uses. Source: over 2 years ago

What are some alternatives?

When comparing HelpScout and Outgrow, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

uberflip - Organize and Centralize ALL of your Content in minutes

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