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HelpScout VS Planable.io

Compare HelpScout VS Planable.io and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Planable.io logo Planable.io

Planable is the command center of social media campaigns trusted by agencies, freelancers, and marketing teams, that allows you to easily create, collaborate, get approval and schedule posts for your social media campaigns.
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  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Planable.io Landing page
    Landing page //
    2021-12-09

Planable is social media content collaboration platform for agencies, freelancers and marketing team. We bring team members and social content on the same page for better, faster brand storytelling. With Planable you can create social media posts, preview exactly how it looks like, exchange feedback, get approval, schedule posts directly to social media, analyze and create reports.

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Planable.io videos

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Planable Demo Video - See How Planable Works

More videos:

  • Review - Can Planable make the social media approval workflow easier | Social Media Scheduler Review
  • Review - Planable vs other social media & content calendar platforms
  • Review - Planable Review: A Useful Social Media Management Tool?
  • Review - Planable — Plan, Review, and Schedule Social Media Content
  • Review - Planable Review: Great and easy to use social media scheduler

Category Popularity

0-100% (relative to HelpScout and Planable.io)

HelpScout

Planable.io

Customer Support
100 100%
Customer Support
0% 0
Social Media Marketing
0 0%
Social Media Marketing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Social Media Tools
0 0%
Social Media Tools
100% 100

User comments

Share your experience with using HelpScout and Planable.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Planable.io

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Planable.io Reviews

  1. Useful App

    In general, Planable is great and I feel that it saves me a ton of time. It's very simple to use, and as I have a staff to work with as my agency grows, I'll appreciate it even more.

    My favorite aspect of Planable is how simple it is for my clients to approve posts, even though it's simple to set up and use. I must also add that I like how smoothly the phone app functions.

    👍 Pros:    Super simple|Saves a ton of time|Fast and smooth
Tekpon Announces the Top Social Media Management Tools for Businesses
Planable is a social media collaboration tool that helps teams create, plan, review, approve, and publish content. With an intuitive UI and a one-click-away experience, it streamlines everything content-related, from planning to collaboration and approval. It’s designed for smooth collaboration and seamless workflow and is super visual.
Source: press.tekpon.com
ContentCal Alternatives: 10 Social Media Solutions That Outshine It
But if you’re looking for a solution that goes the extra mile in terms of offering features that streamline collaboration, and social media management approval workflows, Planable might be a tool worth considering.
Source: planable.io
10 PromoRepublic Alternatives for Social Media Managers in 2022
Planable also offers unlimited storage for all the media files you need to post on social media. Another remarkable aspect of Planable is that they have tons of guides and resources which customers can use to understand the platform and its intricacies with precision.
Source: www.socialpilot.co
15 Best Hootsuite Alternatives for Marketing Agencies in 2022
Planable is one social media scheduling tool that offers approval workflows and workspaces. Such features help agencies and social media experts to manage social media for multiple clients.
Source: blog.contentstudio.io

Social recommendations and mentions

Planable.io might be a bit more popular than HelpScout. We know about 2 links to it since March 2021 and only 2 links to HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Planable.io mentions (2)

  • 8 Best Facebook Post Schedulers For Developers [2023 Addition]
    Planable is a social media management tool that allows you to schedule posts on multiple platforms, including Facebook. It offers features such as customizable scheduling, analytics, and team collaboration. Planable has paid plans starting at $25 per month. - Source: dev.to / over 1 year ago
  • Top 5 effective ways to market yourself as a freelancer
    Join social media freelance groups or professional membership organizations, be proactive in discussions, ask questions, and share pieces of advice with others. Determine your goals and research what tools you might need to facilitate their fulfilment. For example, if you intend to post on a frequent basis, a scheduling tool, such as Planable, may be beneficial. - Source: dev.to / over 2 years ago

What are some alternatives?

When comparing HelpScout and Planable.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

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