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HelpScout VS Session Buddy

Compare HelpScout VS Session Buddy and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Session Buddy logo Session Buddy

Manage Your Browser Sessions
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Session Buddy Landing page
    Landing page //
    2023-01-27

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Session Buddy videos

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Session Buddy Chrome Extension

More videos:

  • Tutorial - How To Easily Organise All Your Google Chrome Tabs With Session Buddy
  • Demo - Session Buddy Demo

Category Popularity

0-100% (relative to HelpScout and Session Buddy)

HelpScout

Session Buddy

Customer Support
100 100%
Customer Support
0% 0
Work Management
0 0%
Work Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Bookmark Manager
0 0%
Bookmark Manager
100% 100

User comments

Share your experience with using HelpScout and Session Buddy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Session Buddy

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Session Buddy Reviews

How does One Tab Group compare to other tab management extensions like Onetab and Session Buddy?
Session Buddy, on the other hand, is a more robust tab management solution that provides a variety of features, including the ability to save and restore tabs, organize tabs into groups, and even export tabs as a bookmark folder. However, Session Buddy is not as user-friendly as One Tab Group, and it doesn’t offer the option to backup tabs in Notion.
Source: medium.com
112 Best Chrome Extensions You Should Try (2021 List)
You can have as many tabs open in your Chrome browser but managing them all at once is not an easy task. Session Buddy chrome web extension helps you list all tabs in one place. Not only it helps go to any tab with a blink of an eye, but you can restore tabs for the next session.
Source: www.einsstark.tech

Social recommendations and mentions

Based on our record, Session Buddy should be more popular than HelpScout. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Session Buddy mentions (4)

What are some alternatives?

When comparing HelpScout and Session Buddy, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OneTab - Whenever you find yourself with too many tabs, click the OneTab icon to convert all of your tabs into a list. When you need to access the tabs again, you can either restore them individually or all at once.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Workona - A better way to work in the browser.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Toby - Better Than Bookmarks

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