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HelpScout VS Sli.do

Compare HelpScout VS Sli.do and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Sli.do logo Sli.do

Slido is the ultimate Q&A and polling platform for live and virtual meetings and events. It offers interactive Q&A, live polls and insights about your audience.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Sli.do Landing page
    Landing page //
    2023-09-01

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

Sli.do

Website
sli.do
Pricing URL
Official Sli.do Pricing
$ Details
freemium €10.0 / Monthly (billed annually)
Platforms
Browser
Release Date
2012 June
Edit details

HelpScout features and specs

No features have been listed yet.

Sli.do features and specs

  • Audience Q&A: Yes
  • Polls: Yes
  • Quizzes: Yes
  • Word clouds: Yes
  • Surveys: Yes
  • Google Slides integration : Yes
  • Zoom Integration: Yes

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Sli.do videos

+ Add

What is Slido

More videos:

  • Tutorial - How to Create Your First Slido Event
  • Review - Slido Story: London Ambulance Service

Category Popularity

0-100% (relative to HelpScout and Sli.do)

HelpScout

Sli.do

Customer Support
100 100%
Customer Support
0% 0
Polls And Quizzes
0 0%
Polls And Quizzes
100% 100
Help Desk
100 100%
Help Desk
0% 0
Realtime Feedback
0 0%
Realtime Feedback
100% 100

User comments

Share your experience with using HelpScout and Sli.do. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Sli.do

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Sli.do Reviews

Live Polling: Free guide + Top 7 Live Poll Tools
Yet another highly rated tool, Slido helps you build interactive polls, quizzes or surveys. The tool is scalable and can cater their services to both individuals, and businesses. The participants don’t need to download any apps into their device and can join the event by clicking a simple link.
Source: www.questionpro.com
10 Best Poll Everywhere Alternatives (with Free Trials + Pricing)
Slido shares many features with the other tools on this list. But it also lets your audience prioritize questions for Q&A sessions by upvoting/downvoting them – a concept that Reddit users will be familiar with. Also, if you’re looking for Poll Everywhere alternatives with Powerpoint embed, it’s integrated with Powerpoint, Google Slides, and Microsoft Teams.
Source: surveysparrow.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than Sli.do. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Sli.do mentions (1)

  • Sli.do Alternative
    Does anyone know of a open source self-hosted alternative to sli.do? Source: over 2 years ago

What are some alternatives?

When comparing HelpScout and Sli.do, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mentimeter - a web-based polling tool for workshops, conferences & events

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kahoot! - Kahoot! makes it easy to create, play and share fun learning games in minutes—for any subject, in any language, on any device.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Poll Everywhere - Audience response system that uses mobile phones, twitter, and the web. Responses are displayed in real-time on gorgeous charts in PowerPoint, Keynote, or web browser.

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