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HelpScout VS Think Exam

Compare HelpScout VS Think Exam and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Think Exam logo Think Exam

Think Exam is the most trusted and secure online examination platform. You can assign and create online exams, tests, quizzes with advanced features.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Think Exam Landing page
    Landing page //
    2023-09-13

HelpScout videos

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Think Exam videos

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THINK EXAM DEMO FIRST

Category Popularity

0-100% (relative to HelpScout and Think Exam)

HelpScout

Think Exam

Customer Support
100 100%
Customer Support
0% 0
Education
0 0%
Education
100% 100
Help Desk
100 100%
Help Desk
0% 0
LMS
0 0%
LMS
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Think Exam

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Think Exam Reviews

  1. Easy to conduct online tests

    I was worried about conducting online test on my 1000+ students of the institute. Think Exam has got good scalability and I didn’t find any lag when conducting exam on so many students. It was easy to sort the candidates according to the batch and results was generate within no time.

Top 57 Thinkific Alternatives: Best 7 & Other 50 Platforms
Think Exam is a platform that focuses on assessments rather than being a full-on learning management system. It allows you to create many types of exams and tests, as well as sell them to monetize your ideas. If you are the type of course creator, who loves to track students’ progress through tests and assessments, then consider this platform as the best alternative to...
Source: uteach.io

Social recommendations and mentions

Based on our record, Think Exam should be more popular than HelpScout. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Think Exam mentions (3)

  • Advantages of Using Online Test Software
    Online exam platforms make assessments highly accessible, suitable, economical, and user-friendly. The test software used these days is much more advanced and provides for setting up unique marking schemes. It can allow different marks for different groups of questions within the same test sheet. It also permits negative markings to specific questions, thus making it popular amongst creators of nationwide... Source: over 1 year ago
  • Think Exam: New age Online Assessment Software for Recruitment Solutions
    Online assessment software is creating demand in the market. It is helping talent acquisition professionals to hire the right candidate based on the job role and making hiring process transparent. Read this article to know How Think Exam is becoming New Age Assessment Software for Recruitment Solutions. Read the full article here. Source: over 2 years ago
  • How to choose the best Online Exam Software for your Institute?
    To understand the concept of online exam software, it is necessary to know about the emergence of the online exam. After digitization, the conventional form of the exam was fading away. The advent of the online exam came when there was a massive requirement of online examination around the globe. Also, it maintained the authenticity of the exam. Source: over 2 years ago

What are some alternatives?

When comparing HelpScout and Think Exam, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Conduct Exam - Conduct Exam is a robust online exam software which offers impeccable assessment solutions

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Exam Software - Test Management Software being used in many countries in all languages. Useful for schools, teachers, professors, parents, companies, recruiting agencies. Student Answer Sheet facility

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ClassMarker - The ClassMarker online testing website, is a professional, easy to use, online quiz maker that marks your tests and quizzes for you. Create online quizzes free quiz maker. Web-based online testingWeb-based online testing service | Free quiz maker.

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