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HelpScout VS Truecaller

Compare HelpScout VS Truecaller and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Truecaller logo Truecaller

Find a person by a name or phone number worldwide for free using Truecaller.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Truecaller Landing page
    Landing page //
    2023-08-01

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Release Date
-
Edit details

Truecaller

Website
truecaller.com
Pricing URL
-
$ Details
-
Release Date
2009 January
Startup details
Country
Sweden
State
Stockholms Lan
City
Stockholm
Founder(s)
Alan Mamedi
Employees
50 - 99
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Truecaller videos

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Truecaller | App Review

More videos:

  • Review - Is TrueCaller Worth it? | iOS Android | IRS Spammer | App Review
  • Review - How TrueCaller Works? Crowd Sourcing?

Category Popularity

0-100% (relative to HelpScout and Truecaller)

HelpScout

Truecaller

Customer Support
100 100%
Customer Support
0% 0
Call Management
0 0%
Call Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Caller ID
0 0%
Caller ID
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Truecaller

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Truecaller Reviews

9 Best Truecaller Alternatives – 2022
Apart from Truecaller collects way too much data about the users and the security they offer isn’t really top notch. Therefore, here are the 9 best TrueCaller alternatives.
Source: www.techmediatoday.com
Top 10 Truecaller Alternatives You Can Use
When Truecaller launched, it was one of the first apps to bring universal caller ID services to smartphones, and I loved using the service. However, over the years Truecaller has become too bloated. The app is one of the biggest culprits behind background battery drainage in a smartphone. I also don’t like the fact that the service collects too much data about my calls and...
Source: beebom.com
10 Best Truecaller Alternatives For Android in 2022
There are plenty of caller ID and call blocker apps available for Android smartphones. However, if I had to pick anyone, I would choose the TrueCaller app. TrueCaller is one of the best caller ID and call blocker apps available for Android smartphones on the Play Store.
Source: techviral.net

Social recommendations and mentions

Truecaller might be a bit more popular than HelpScout. We know about 2 links to it since March 2021 and only 2 links to HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Truecaller mentions (2)

  • Is there a service I can buy or something to do about solicitor calls
    Unfortunately, looks like every truecaller bot's been suspended. But you can always just use truecaller.com, their actual site. it's a bit tedious, but works just fine and a loot less annoying than spam calls. Source: about 1 year ago
  • This is a new one for me. I just received 3 spam calls one after the other.
    It would be awesome if you guys could install and the report these numbers on ScamShield [https://scamshield.org.sg]. Sadly iOS only for now. Alternatively I also use TrueCaller on Android [https://truecaller.com]. Normally I pick up the calls and let the recordings play until they auto hang up around 58-59s (probably get billed after that or something). Now the calls I get are all under 30s and yes I also saw a... Source: almost 2 years ago

What are some alternatives?

When comparing HelpScout and Truecaller, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WhosCall - WhosCall is a reliable caller ID app whose popularity has led to its adoption by many users including international media. You can now manage the numbers calling you regardless of whether they are part of your contact list or not... read more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CallApp - Free Caller ID & Call Blocker app that allows mobile users to block phone calls, identify calls, blacklist unwanted callers and much more.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

CallerSmart - CallerSmart is an application that is basically used for the purpose of looking up mystery phone numbers for free.

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