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HelpScout VS TypingDNA Authenticator

Compare HelpScout VS TypingDNA Authenticator and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

TypingDNA Authenticator logo TypingDNA Authenticator

2FA codes in your browser, secured by the way you type
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • TypingDNA Authenticator Landing page
    Landing page //
    2023-09-15

100% FREE app

HelpScout videos

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TypingDNA Authenticator videos

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How to set up GitHub two factor authentication with TypingDNA Authenticator

Category Popularity

0-100% (relative to HelpScout and TypingDNA Authenticator)

HelpScout

TypingDNA Authenticator

Customer Support
100 100%
Customer Support
0% 0
APIs
0 0%
APIs
100% 100
Help Desk
100 100%
Help Desk
0% 0
Identity And Access Management
0 0%
Identity And Access Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and TypingDNA Authenticator

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

TypingDNA Authenticator Reviews

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Social recommendations and mentions

Based on our record, HelpScout should be more popular than TypingDNA Authenticator. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

TypingDNA Authenticator mentions (1)

  • I created this dummy website that is using typing biometrics as 2FA. Let me know what you think.
    You can play around with the solution by creating an account on typingdna.com and see for yourself. Source: almost 3 years ago

What are some alternatives?

When comparing HelpScout and TypingDNA Authenticator, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Authenticator Hub - How to enable 2 step verification for your accounts? Check our step-by-step guides to easily activate 2FA in all your accounts.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft Authenticator - One app to quickly and securely verify your identity online, for all of your accounts.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google Authenticator - Google Authenticator is a multifactor app for mobile devices.

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