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HelpScout VS Web Scraper

Compare HelpScout VS Web Scraper and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Web Scraper logo Web Scraper

Web site data extraction tool ⚒️
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Web Scraper Landing page
    Landing page //
    2023-06-28

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Web Scraper videos

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Web Scraper intro tutorial

More videos:

  • Review - Web scraper review
  • Tutorial - How to Extract Multiple Web Pages by Using Google Chorme Web Scraper Extension

Category Popularity

0-100% (relative to HelpScout and Web Scraper)

HelpScout

Web Scraper

Customer Support
100 100%
Customer Support
0% 0
Web Scraping
0 0%
Web Scraping
100% 100
Help Desk
100 100%
Help Desk
0% 0
Data Extraction
0 0%
Data Extraction
100% 100

User comments

Share your experience with using HelpScout and Web Scraper. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Web Scraper

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Web Scraper Reviews

We have no reviews of Web Scraper yet.
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Social recommendations and mentions

Based on our record, Web Scraper seems to be a lot more popular than HelpScout. While we know about 34 links to Web Scraper, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Web Scraper mentions (34)

  • How do I create a script that inspect the website and click all the button(parse address)?
    Point and click web browser plugin GUI: https://webscraper.io/. Source: 12 months ago
  • Web scraper for a flight price comparison website?
    In my 5+ years of experience as the scraper guy in the office, paying for these services could take a lot of money. So automated scraping might be your option. If you need help, tap me. Or you could use webscraper.io for easier nocode approach to it if you wanna do it yourself. Source: over 1 year ago
  • Data from EuroNews.com
    I don't know what corpus linguistic analysis is, but you can scrape the articles off of their website and analyse it in whichever software you're comfortable with. If you're not familiar with a programming language, you can use a GUI scraper like this one. Source: over 1 year ago
  • Issues scouting the right web scraper
    I'm looking into VPNs that have rotating IPs with time-set features. Didnt find any yet that I can try for free first. For the scraping Im using a free chrome browser extension from https://webscraper.io/. Source: over 1 year ago
  • [Help] how to make a copy of an online database
    For text only dbs a even a scraper addon would do. Try something like webscraper.io, it takes a bit of fucking around to get it working but it's foolproof. Source: over 1 year ago
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What are some alternatives?

When comparing HelpScout and Web Scraper, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Apify - Apify is a web scraping and automation platform that can turn any website into an API.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Data Miner - Data Miner is a Google Chrome extension that helps you scrape data from web pages and into a CSV file or Excel spreadsheet.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Scrapy - Scrapy | A Fast and Powerful Scraping and Web Crawling Framework

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