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HelpScout VS Xplenty

Compare HelpScout VS Xplenty and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Xplenty logo Xplenty

Xplenty is the #1 SecurETL - allowing you to build low-code data pipelines on the most secure and flexible data transformation platform. No longer worry about manual data transformations. Start your free 14-day trial now.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Xplenty Landing page
    Landing page //
    2023-09-18

Xplenty is a cloud-based ETL (extract, transform, load), ELT (extract, load, transform), and Reverse ETL data integration platform that easily unites multiple data sources. The Xplenty platform offers a simple, intuitive visual interface for building data pipelines between a large number of sources and destinations. Contact us for a free 14 day trial on the platform.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

Xplenty

Website
xplenty.com
Pricing URL
-
$ Details
Free Trial
Platforms
Cloud Salesforce REST API
Release Date
2012 January
Startup details
Country
Israel
City
Tel Aviv
Employees
10 - 19
Edit details

HelpScout videos

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Xplenty videos

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Xplenty - The Leading Data Integration Platform

More videos:

  • Demo - Create a Customer 360 View with Xplenty & Salesforce
  • Review - Xplenty Customer Story - CloudFactory

Category Popularity

0-100% (relative to HelpScout and Xplenty)

HelpScout

Xplenty

Customer Support
100 100%
Customer Support
0% 0
Data Integration
0 0%
Data Integration
100% 100
Help Desk
100 100%
Help Desk
0% 0
ETL
0 0%
ETL
100% 100

User comments

Share your experience with using HelpScout and Xplenty. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Xplenty

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Xplenty Reviews

Top 7 ETL Tools for 2021
Scalability, security, and excellent customer support are a few more advantages of Xplenty. For example, Xplenty has a new feature called Field Level Encryption, which allows users to encrypt and decrypt data fields using their own encryption key. Xplenty also makes sure to maintain regulatory compliance to laws like HIPPA, GDPR, and CCPA.
Source: www.xplenty.com
The 11 Best Low-Code Development Platforms
Xplenty is a low-code and no-code ETL (extract, transfer and load) data integration platform. It is made for both small, non-technical businesses and for deeply technical developers and engineers. It allows users to easily build data pipelines to and from over 100 data sources and destinations. Xplenty provides versatility, customization, and pre-built integrations to...
Source: www.xplenty.com
Python & ETL 2020: A List and Comparison of the Top Python ETL Tools
Customer Story Keith connected multiple data sources with Amazon Redshift to transform, organize and analyze their customer data. Amazon Redshift Keith Slater Senior Developer at Creative Anvil Before we started with Xplenty, we were trying to move data from many different data sources into Redshift. Xplenty has helped us do that quickly and easily. The best feature of the...
Source: www.xplenty.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Xplenty mentions (0)

We have not tracked any mentions of Xplenty yet. Tracking of Xplenty recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and Xplenty, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Talend Data Integration - Talend offers open source middleware solutions that address big data integration, data management and application integration needs for businesses of all sizes.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Matillion - Matillion is a cloud-based data integration software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Talend Data Services Platform - Talend Data Services Platform is a single solution for data and application integration to deliver projects faster at a lower cost.

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