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HelpScout VS Zoho Invoice

Compare HelpScout VS Zoho Invoice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

Zoho Invoice logo Zoho Invoice

100% free online invoicing software for small businesses.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • Zoho Invoice Landing page
    Landing page //
    2023-04-12

Zoho Invoice is a completely free tool that helps businesses craft and send professional invoices, collect online payments, manage expenses, and generate insightful reports. Businesses can log time and bill clients for the total hours worked on a project. Businesses can also collaborate with customers via a self-service portal where customers can view and approve estimates, make payments for invoices, and download statements.

Since Zoho Invoice is a cloud-based solution, businesses can access their invoicing data where ever they are, with any device—desktops, laptops, tablets, mobile phones, even Apple Watch!

Zoho Invoice is available in 17 languages: Arabic, Bahasa Indonesia, Bulgarian, Croatian, Dutch, English, French, German, Italian, Japanese, Korean, Chinese (Simplified), Portuguese, Spanish, Swedish, Thai, and Vietnamese.

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

Zoho Invoice

Website
zoho.com
Pricing URL
Official Zoho Invoice Pricing
$ Details
free
Platforms
Web iOS Android Windows
Release Date
2008 March
Edit details

HelpScout features and specs

No features have been listed yet.

Zoho Invoice features and specs

  • Client Portal: Yes
  • Estimates: Yes
  • Expenses management: Yes
  • Time Tracking: Yes
  • Contact management: Yes
  • Online Payments: Yes
  • Project Tracking: Yes
  • Retainer invoice: Yes
  • Customization: Yes
  • Multi-Currency: Yes
  • Expense Tracking: Yes
  • Items Managment: Yes
  • Invoicing and Billing: Yes

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Zoho Invoice videos

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Meet Zoho Invoice!

Category Popularity

0-100% (relative to HelpScout and Zoho Invoice)

HelpScout

Zoho Invoice

Customer Support
100 100%
Customer Support
0% 0
Billing & Invoicing
0 0%
Billing & Invoicing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Online Payments
0 0%
Online Payments
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and Zoho Invoice

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Zoho Invoice Reviews

Best Billing Software for You
Zoho Invoices is one of the most efficient and stress-free online billing software. It helps you to send payment reminders automatically easily. It is equipped with the best inventory management tools to aid the creation of invoices and make fast payments online. Transactions and business management are handled expertly with positive results.
Source: billingsoftware4u.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

Zoho Invoice mentions (0)

We have not tracked any mentions of Zoho Invoice yet. Tracking of Zoho Invoice recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and Zoho Invoice, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bill.com - Bill.com provides ACH payments processing, automates your accounts payable and accounts receivable processes.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wise - Currency exchange Banks and other providers could charge you up to 5% in hidden costs when sending ...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

The Invoice Machine - The Invoice Machine is an online invoicing service with a simple and elegant user interface.

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