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Helpshift VS CliPlace

Compare Helpshift VS CliPlace and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Helpshift logo Helpshift

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

CliPlace logo CliPlace

Customer Self-Service Portal for HubSpot
  • Helpshift Landing page
    Landing page //
    2023-10-16
  • CliPlace Landing page
    Landing page //
    2022-09-13

The customer self-service portal for HubSpot allows customers to manage tickets themselves, view change history, and add notes to tickets. Our customer portal is a convenient tool that improves the quality of support.

Helpshift features and specs

No features have been listed yet.

CliPlace features and specs

  • Notifications: Notification of ticket status changes or added comments from the support team
  • Customer portal: Personal account of the client with the maximum information on his tickets, contracts, knowledge base
  • Сreation and management of tickets: Ability for the client to manage his tickets and add notes
  • Knowledge Base in Context: Educate your customers with right content in right time
  • Access management: Grant access to all your contacts or select chosen
  • Communication history: Customer personal portal with communication history

Helpshift videos

+ Add

Helpshift - The World's First Mobile Help Desk

More videos:

  • Review - Unbabel for Helpshift Chat
  • Tutorial - Seekers Notes: How to contact helpshift

CliPlace videos

No CliPlace videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Helpshift and CliPlace)

Helpshift

CliPlace

Customer Support
91 91%
Customer Support
9% 9
Customer Service
78 78%
Customer Service
22% 22
Help Desk
84 84%
Help Desk
16% 16
CRM
100 100%
CRM
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpshift and CliPlace

Helpshift Reviews

We have no reviews of Helpshift yet.
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CliPlace Reviews

  1. CliPlace helps me improve customer support

    We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.

    👍 Pros:    Сustomer ticket management|Access settings|Quick update|Ticket reply and commenting|Upload attachments|Branding portal
    👎 Cons:    Few access configurations|Without deals control|Slow support|Unfinished knowledge base

What are some alternatives?

When comparing Helpshift and CliPlace, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Clickky's Self-Serve Platform - A self-serve platform to make mobile app promotion easy

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

App Samurai - App Samurai is a mobile marketing technology company providing pinpoint solutions with in-house technologies.

Zoho Desk - Industry's first context-aware Helpdesk Software

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

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