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Helpshift VS Floatbot

Compare Helpshift VS Floatbot and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Helpshift logo Helpshift

Helpshift is an in-game customer support platform that enables mobile apps to improve customer experience, drive higher ratings and increase retention.

Floatbot logo Floatbot

Generative AI powered Conversational AI platform
  • Helpshift Landing page
    Landing page //
    2023-10-16
  • Floatbot
    Image date //
    2024-01-17
  • Floatbot
    Image date //
    2024-01-17
  • Floatbot
    Image date //
    2024-01-17

Floatbot provides a SaaS based, “no-code”, end-to-end "Generative AI" powered Conversational AI platform that helps enterprises to build Self-service Chatbots and Voicebots, and AI Agent Assist Bots [AI Coach for Contact Center Agents]. We are amongst very few platforms globally that includes all 3 in the same platform. We have pre-built solutions for Insurance, Banking, Financial, Healthcare and Pharmacy including Contact Center Outsourcers. Floatbot is pre-integrated with industry leading Contact Center technology providers such as Genesys, NICE InContact (CXOne), AVAYA, Cisco WebEx, etc.

Helpshift

Website
helpshift.com
Pricing URL
Official Helpshift Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Floatbot

Website
floatbot.ai
Pricing URL
Official Floatbot Pricing
$ Details
freemium $99.0 / Monthly
Platforms
Android Web iOS
Release Date
2017 August
Edit details

Helpshift features and specs

No features have been listed yet.

Floatbot features and specs

  • Omnichannel Chatbot: The AI Chatbot platform has cognitive search and generative AI capabilities.
  • AI Agent Assist: AI Agent Assist bot tells your agents what they should say to customers during support or sales calls (or chats).
  • Co-Browsing: Seamlessly collaborate with your customers by navigating their screens in real-time, without the need for any additional software or downloads.

Helpshift videos

+ Add

Helpshift - The World's First Mobile Help Desk

More videos:

  • Review - Unbabel for Helpshift Chat
  • Tutorial - Seekers Notes: How to contact helpshift

Floatbot videos

+ Add

Automate Claims FNOL with FloatGPT powered Voicebot

More videos:

  • Demo - Generative AI-Powered Debt Collection Voicebot

Category Popularity

0-100% (relative to Helpshift and Floatbot)

Helpshift

Floatbot

Customer Support
100 100%
Customer Support
0% 0
Chatbots
0 0%
Chatbots
100% 100
Help Desk
100 100%
Help Desk
0% 0
CRM
63 63%
CRM
37% 37

User comments

Share your experience with using Helpshift and Floatbot. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Floatbot seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpshift mentions (0)

We have not tracked any mentions of Helpshift yet. Tracking of Helpshift recommendations started around Mar 2021.

Floatbot mentions (1)

  • How to Build a Conversational Bot
    It is simple to create a conversational interface bot. If you would like to get a similar bot then understand how it works and implement in a very easy way with floatbot. Source: almost 2 years ago

What are some alternatives?

When comparing Helpshift and Floatbot, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zoho Desk - Industry's first context-aware Helpdesk Software

ChatBot - Easy to use chatbot platform for business

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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