Software Alternatives, Accelerators & Startups

HelpWire VS Freework

Compare HelpWire VS Freework and see what are their differences

HelpWire logo HelpWire

HelpWire — a simple service for instant remote support. Control remote computers to fix IT issues fast, anytime, and anywhere.

Freework logo Freework

An easy way to keep track of your daily work
  • HelpWire Landing page
    Landing page //
    2023-08-17

HelpWire is a remote desktop service that provides user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can instantly access clients' computers, ensuring swift issue resolution and eliminating the need for costly, time-consuming on-site visits.

HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring effective resolution of remote client issues.

Top HelpWire features:

Easy session initiation Support for multiple workstations Cross-platform connections Multi-monitor viewing Drag-and-drop file transfer Integrated chat Team invitations Client directory

HelpWire is a product of Electronic Team, Inc., a technology development company based in the US. Founded in 2001, Electronic Team, Inc. stands as a leading expert in the tech industry.

  • Freework Landing page
    Landing page //
    2021-09-13

Freework aims to streamline the management of teams and projects for businesses, in order to simplify and speed up the planning and supervision of projects. We enable project-based organizations to work even more efficiently and easily - with one product.

HelpWire features and specs

  • Remote Control: Yes
  • Support Chat: Yes
  • Invite Team Memebers: Unlimited
  • Client Management: Yes
  • Multiplatform: Windows, MacOS

Freework features and specs

  • Time Tracking: yes
  • Project Planning: yes
  • INVOICING & BILLING: yes
  • Dashboards: yes
  • Reminders: yes
  • Client Management: yes
  • Report builder: yes
  • Budget management: yes
  • Chrome Extension: yes
  • Mobile App: yes
  • Web App: yes
  • Jira Integration: yes
  • Free to use: yes

HelpWire videos

HelpWire: Simplify Remote Support with Instant Desktop Control

Freework videos

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Category Popularity

0-100% (relative to HelpWire and Freework)
Customer Support
100 100%
0% 0
Time Tracking
0 0%
100% 100
Remote Control
100 100%
0% 0
Productivity
0 0%
100% 100

Questions and Answers

As answered by people managing HelpWire and Freework.

Why should a person choose your product over its competitors?

HelpWire's answer

HelpWire is free product, which main goal is to be as simple and intuitive as possible. The connection is seamless, with on-the-fly unique generated client app, that does not require IDs and Passwords to authenticate. HelpWire is truly a one-click solution for remote control.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpWire and Freework

HelpWire Reviews

  1. Good app, works well

    I've used HelpWire for a few months in our IT support team. The ease of accessing multiple workstations remotely has significantly improved our efficiency.

    👍 Pros:    Easy user interface|Excellent features
  2. HelpWire is a solid choice

    HelpWire is a solid choice for IT support. It combines ease of use with powerful features like drag-and-drop file transfer and multi-monitor viewing.

    👍 Pros:    Powerful features
  3. A handy and useful tool

    Using HelpWire has made my job at the help desk much more manageable. The integrated chat and file transfer features are particularly useful.

    👍 Pros:    Great features|Easy to use|Free

Freework Reviews

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What are some alternatives?

When comparing HelpWire and Freework, you can also consider the following products

Butter CMS - API-first CMS + blog platform built for developers & marketers.

Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.

Splashtop Remote Support - Remotely support your clients’ computers and provide them with remote access

Time Tracking for Freelancers - A simple, fully integrated time tracker for freelancers

Nerdio - Nerdio is a virtual desktop-centric IT-as-a-service platform.

Taskade - Make lists, organize your thoughts, and be inspired to get things done. Taskade is a collaborative space for your tasks.